The following table outlines the changes made in AudienceView 7.21.0:
NEW FEATURE |
New Desktop Design - Product Configuration The layout of the Product Configuration application has been completely redesigned, but the functionality and workflows are relatively the same. Some of the changes you will notice: •Buttons appear at the top of the page in a persistent button bar. •Infrequently used buttons appear in a menu. •Tabs appear at the top of the page in collapsible bar (scrolling down hides it, scrolling up reveals it). •The criteria on the search pages does not collapse. Once a search has been executed, the screen auto-scrolls to the results. The buttons used to scroll through pages of results appear at the bottom of the results table. •Fields have been logically grouped together. •The Displayed Label sections have been removed, and are now included as fields. •Buttons that apply to a specific section now appear in that specific section (for example, the 'Add Version' button now appears within the versions section). •The 'Copy Version' button now appears in the loaded version's row. •After clicking 'Create New', the button becomes a 'Start Over' button (until the item is saved), allowing you to clear all of the fields so you can start again. •Product Configuration is responsive. •You can still opt to use the classic version of Product Configuration by clicking the Switch to Classic Product Configuration link in the top-right corner of the AudienceView Desktop. |
AVD-18517 |
NEW FEATURE |
Implement Ticket Resale Through Vivid Seats When enabled, online customers can now list their tickets to Vivid Seats via their online accounts. When tickets are purchased through Vivid Seats, customer data is returned to AudienceView. For more information, contact your AudienceView customer success manager.
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AVD-18129 |
NEW FEATURE |
Back End - Remove cache update timeouts from the Registry, and replace them with a generic event update timeout. The Registry value for the System::Configuration node's 'Cache Update Timeout' has been removed and replaced with 'Event Service Polling Interval (seconds)'. |
AVD-18466 |
IMPROVEMENT |
Convert the Real Time Access Control report from XSL to JavaScript. The Real Time Access Control report has been converted to JavaScript. The labels can be configured in the Registry application Registry::EN::Application::Business Intelligence and Reports::Report Labels::Real Time Access Control node. |
AVD-11796 |
IMPROVEMENT |
Convert the Question Response Summary report from XSL to JavaScript. The Question Response Summary report has been converted to JavaScript. The labels can be configured in the Registry application Registry::EN::Application::Business Intelligence and Reports::Report Labels::Question Response Summary node. The following improvements have also been made to the report: •A 'Show Detail' output option has been added: oNo: The report will not include 'Category', 'Rank' or 'Mode' (optional/required) but continues to sort with those elements. This is the default output. oYes: The 'Category', 'Rank' or 'Mode' (optional/required) information will be included in the output. •The 'Type: Order or Admission' column has been added to the output. •For all outputs, the data is output by event, then sorted first by 'Category' and then by 'Rank'. |
AVD-11815 |
IMPROVEMENT |
Remove the Event Payment Distribution report. |
AVD-11830 |
IMPROVEMENT |
TouchNet Improvements •Communication timeout should be configurable. The timeout for TouchNet is now configurable, and has been increased to 120 seconds, by default. This help ensure payments are do not fail due to the timeout. •Send AVS (address verification) data to TouchNet. Address information is now passed to TouchNet for verification. The 'Ignore AVS' dropdown has been added to the Registry application System::Configuration::Payment Gateways::TouchNet node. This is set to Yes, by default. No other AVS confiiguration options are available in AudienceView. You can still set payment methods or group security to ignore AVS. |
AVD-15649 AVD-18539 |
IMPROVEMENT |
Scanning Failure report - Add scans of voided tickets. The database has been updated to track scans of tickets that have been cancelled in the system. As a result, this information is now available to the reporting infrastructure and now appears on the Scanning Failure report. Tickets that have been cancelled appear in much the same way as scans for the incorrect event - the ticket number and date/time are displayed but no admission based data is available. |
AVD-15823 AVD-18957 |
IMPROVEMENT |
Add new date functions to BI. The following date function have been added to Business Intelligence and New Business Intelligence: •Week of Year: Match based on the current number of the week from the supplied date based on the calendar year •Day of Year: Match based on the current number of the day from the supplied date based on the calendar year •Days to Anniversary: Match based on the number of days until the next time the supplied date comes around •Age in Years: Match based on the current number of years since the supplied date |
AVD-18901 |
IMPROVEMENT |
EMV Readiness: Change the defaults on credit cards to Optional for Desktop users. The credit and debit card 'Number' and credit and debit card 'Expiry Date' are now optional by default in the Desktop, and required by default on the two WebSales roles. Because this is the standard usage for EMV enabled systems, and AudienceView is moving towards a more EMV enabled system, we have made the change now. |
AVD-19013 |
FIXED |
Data Monkey jobs will skip rows if there is backslash or return in the .CSV file |
AVD-9005 AVD-18880 |
FIXED |
Desktop - You are unable to add multiple extended attribute result fields in Business Intelligence. |
AVD-12826 |
FIXED |
API - The length of the TSreportBO::Report 'name' primitive should to be set to 100 instead of 50 as the database column size is 100 characters. |
AVD-14191 |
FIXED |
Performance - While printing, charges are being unnecessarily updated. |
AVD-14874 |
FIXED |
Desktop - Cannot close expired offers after the seats have been sold. |
AVD-16007 AVD-18955 |
FIXED |
Online - Each time customers use the 'Try Again' button to look for different bundle seats, an additional pass is added to the order. |
AVD-16940 |
FIXED |
API - The swipe_indicator primitive is missing from the Registry preloads under the TSorderBO::Payments node. It is now possible to set the swipe indicator for 3D secure calls through the API. |
AVD-17910 |
FIXED |
The Ticket Sales Report is not displaying some partial payment values. |
AVD-18403 |
FIXED |
The Event Availability by Zone and Hold report does not correctly filter the list of events when the 'Event Date' criteria is entered. |
AVD-18564 |
FIXED |
Desktop - Updating an order where the customer's saved payment method has since been deleted, recreates the customer's saved payment method. A deleted saved payment methods do not return when an order is updated. |
AVD-18650 |
FIXED |
Online - Offers are only displaying the 'Event Code'. If an event within a bundle has an 'Event Name' it will now be displayed on the redeemOffer.asp page. |
AVD-18798 |
FIXED |
Order admissions cannot be updated if a promotion code is active on the customer. |
AVD-18876 |
FIXED |
Desktop - The Utilities application Offers|Offer Update page does not allow updates to offers that do not have a contact first name or last name. |
AVD-18878 |
FIXED |
Online - Cannot add bundles with miscellaneous items to the shopping cart. |
AVD-18938 |
FIXED |
Online - The Internet role can access seats that are not available for sale or use to the role. |
AVD-18960 |
FIXED |
Online - Cannot create a payment plan when accepting a renewal offer. |
AVD-18963 |
FIXED |
Validata - Add validation codes 2, 4 and 5 to accepted list as per Validata guidance. As per Valiadata's recommendation, the Validata integration will pass cases when the information is partially validated. |
AVD-19028 |
FIXED |
Desktop - The server crashes when an order containg a Drawdown bundle is saved. |
AVD-19179 |
FIXED |
Desktop - Payments towards Drawdown bundles are not allocating to the events correctly. |
AVD-19183 |
FIXED |
Online - Logging into My Account from menu items and other sources causes a tampering error. |
AVD-19203 |
FIXED |
The AVscheduler is not sending the No Rules for Object - TScustomerCO for action executeSchedule error. |
AVD-19273 |
FIXED |
Desktop - An error occurs with the Batch Event Update functionality when a General Admission allocation is added to a set of events, and then a Fill Zone is set for the new admissions. |
AVD-19318 |
FIXED |
POS - A 500 error occurs when accessing the point-of-sales interface. |
AVD-19333 |
