The following table outlines the changes made in AudienceView 7.24.0:
NEW FEATURE |
Provide the ability to add affiliations to customer accounts from external .CSV source files. A new Add Affiliations to Customers script and script definition have been added, both named. The script loads each customer and adds the specified affiliation based on a .CSV source file.
The script supports a single .CSV source file containing a customer identifier and the affiliation data. The affiliation name and start date are required. An 'affiliation_key' column containing a unique value for each row in the source file is also required. Other affiliation fields are optional.
Multiple affiliations can be added to the same customer by creating one row in the source file for each combination of customer and affiliation.
An execution field on the script job is used to define which value is used to search for the customer (either 'Customer Number' or one of the three 'Legacy Account Number' fields). |
AVD-16572 |
NEW FEATURE |
New Agent Event Sales report. The Agent customer type allows for the sale of admission inventory by sales agents.
The forthcoming Vivid Seats Primary Integration will convert vividseats.com into an Agent for participating AudienceView clients.
The Agent Event Sales report has been developed to provide Sales and Finances teams with the details about sales to see which channel (e.g. AudienceView Online, Vivid Seats, Agents) is driving more revenue. This provides Sales teams with insights into which Agents are selling well or poorly, and provides Finance teams with a way to ensure the accuracy of values sold by agents and any corresponding commissions that may be due. |
AVD-18684 |
NEW FEATURE |
Event Owner Portal: Replace event host settlement report with settlement preview. The Event Host Settlement report has been removed in favour of the new Settlement feature. A new 'View Settlement' button has been added to the Event Owner Portal's Reports page, generating a view of the settlement similar to the view available through the Organization Management application Settlements|Reports page. The event owner can view the settlement at any time - it is not necessary to have a settlement created through the Desktop first.
The Organization Management application Settlements pages displays the data previously available in the Event Host Settlement report. |
AVD-19635 |
NEW FEATURE |
Desktop - Separate Logins from the Application Security application Audit pages. The login information has been separated from the Application Security application Audit pages into a new Login|Search page.
The Audit pages displays all actions taken by users, except for login information, which appears on the new Login|Search page. Selecting a user/session performs a search on the Audit|Search, returning all of the results for that session. |
AVD-20141 |
NEW FEATURE |
Allow Inventory Partners (e.g. Vivid Seats) to look at held seats as well as open seats. The 'Best Available Inventory' dropdown has been added to the Application Security application Role|Basic page.
It determines what seats best available will look at when making selections. •Open and Held: Best Available will have access to both open and held seats. This would be the default for any partner-based role. •Open Only: Best Available will only look at open seats (i.e. unsold and not on hold). This is the default setting/behaviour. •Held Only: Best Available will only look at seats that are on hold. For example, if a hold is used to for an exclusive partner-based presale, holds can be used to create exclusive listings.
The field is bound to the best available inventory list. |
AVD-20246 AVD-20247 AVD-20248 |
NEW FEATURE |
Add 'Reference IDs' to Customers and Orders.
The forthcoming Vivid Seats Primary integration permits the listing and sale of primary inventory, sourced from an AudienceView on VividSeats.com.
The key to this integration is the ability for the customer and order information from Vivid Seats (or another inventory partner) to be saved in AudienceView. As multi-channel distribution becomes more common AudienceView needs to connect order and customer numbers and codes with the corresponding entries in the inventory partner platforms.
Reference IDs can now be saved against a customer or order and work similarly to extended attributes. They are configured in the Registry application Registry::EN::TScustomerBO::Reference IDs and Registry::EN::TSorderBO::Reference IDs nodes. These fields are flexible enough to store any third-party reference that you want to retain about customers and orders (e.g. Twitter handle, student ID). |
AVD-20329 |
NEW FEATURE |
API - Full Extract - Include Price Zone GUID Price Zone information is now provided to inventory partners. Inventory partners, such as Vivid Seats, want to present contiguous seats in their listings where possible.
Inventory partners need to understand how venues are divided into price zones so that seats in different price zones are not presented as contiguous. If four seats appear together in a row but the first two are more expensive than the latter two, two listings of two seats would be produced instead of one listing of four seats. |
AVD-20690 |
IMPROVEMENT |
API - The order entity's getBestAvailable, getBundleBestAvailable and manageAdmissions actions now support parameters for historical charges. |
AVD-15059 |
IMPROVEMENT |
Add warning messages to settlements for open requests and offers. If there are outstanding requests or offers for any of the events in the settlement. The user is prompted when the settlement is calculated, and can choose to cancel the settlement until the outstanding requests or offers are removed. |
AVD-18640 |
IMPROVEMENT |
Remove the Organization Management application Organization|Settlement page. The Organization Management application Organization|Settlement page has been removed in favour of Organization Management application Settlements pages. This page served two purposes: 1.Viewing events belonging to a specific organizations 2.Viewing the settled amounts for those events
Events belonging to a specific organization can be viewed by searching by 'Organization' on the Event Configuration application Events|Search page.
Settlement amounts for events can be viewed by searching for the settlement containing the applicable event(s) on the Organization Management application Settlements|Search page. The Settlement|Basic page displays the 'Settled Amount'. |
AVD-19293 |
IMPROVEMENT |
Remove the Event Configuration application Events|Settlement page. The Event Configuration application Events|Settlement page has been removed in favour of Organization Management application Settlements pages.
Pre-existing settlements created using the old methods, will be created as new settlement records when data is migrated. The settlement information can be viewed through the Organization Management application Settlements pages. The settlement amounts will be carried over from the original settlement records. |
AVD-19294 |
IMPROVEMENT |
Close events from the Organization Management application Settlements|Settlement page. The 'Close Events' button has been added to the Organization Management application Settlements|Settlement page, allowing you to close all of the events within the settlement. This sets the 'Publish State' dropdown for all of the events to Closed. |
AVD-19295 |
IMPROVEMENT |
Update how deducted charges are displayed in settlements. Charges that have been selected from the 'Charge Types to Deduct from Settlement' field on the Organization Management application Contracts|Basic page are now displayed in the Charges section of the Settlements|Settlement page, and in the Charges section in the Settlement report.
Charge types can still be suppressed in the report by selecting them in the 'Suppress Charge Types' field on the Settlements|Reports page.. |
AVD-19828 |
IMPROVEMENT |
Allow Inventory Partners to cancel orders in the AudienceView Desktop. Inventory Partners such as Vivid Seats require the ability to cancel orders in the AudienceView Desktop, to ensure cross-listed admissions remain properly synchronized.
This fix enables order cancellation as well as provides default values for associated cancellation fields. |
AVD-19914 |
IMPROVEMENT |
Enable New Business Intelligence to report on settlements. New Business Intelligence has been enhanced to allow reporting on settlement payments. By setting the primary entity to Settlement, users can access all related data including the settlement itself, the settlement payments and the organization attached to the settlement. The preloaded Settlement Payments New Business Intelligence query has also been added. It extracts data relating to settlement payments and the organization attached to the settlement. It can be used by Finance departments to follow up on settlement payments. Users can add criteria to the preloaded query to narrow down the results if required. |
AVD-19965 AVD-20331 |
IMPROVEMENT |
Allow send users to sent a report to event owners when a settlement payment has been added. A new 'Would you like to email a settlement report to the organization's email address?' check box has been added to the Payments dialog box that appears when the 'Add Payment' button is clicked on the Organization Managment application Setlements|Settlement page. The 'Default Settlement Template' dropdown has been removed from the Application Security application Roles|Basic page. |
AVD-20170 AVD-20287 |
IMPROVEMENT |
Allow users to disable resale for specific events.
A new Disable Resale entry has been added to the 'Options' field on the Event Configuration application Events|Basic page.
Customers viewing the Events and Tickets page within their online accounts will not be able to select admissions for events where the Disable Resale 'Option' has been selected. |
AVD-20269 |
IMPROVEMENT |
Do not show settlement amounts until calculation is done. The 'Settlement Amount', 'Previously Settled' and 'Remaining Settlement Amount' on the Organization Management application Settlements|Basic page no longer display an amount until the settlement has been calculated by clicking 'Create' or 'Recalculate'. Previously, 0.00 was displayed in these columns.
Validation has been added so that a settlement cannot be saved when an uncalculated event is present. The settlement should be recalculated, or the uncalculated event should be removed. |
AVD-20277 |
IMPROVEMENT |
Enable the Event Audit report to display a price chart for today, for the specified role. The price chart has been missing from the Event Audit report since AudienceView 6.0.0 when we added the ability to have more than one price chart on an event. The price chart are back when the Event Audit is run for a single event.
The report uses a specific role to indicate the role for pricing. This gives you some control over how much pricing is revealed. To show all prices, select a role used by a manager or supervisor, or if you want to limit the price types visible, select a role with less access.
The price chart displayed will contain the pricing available at the time that the report is run across all of the associated price charts for the single event. It does not include price types that are no longer available, nor does it include price types that will become available in the future.
The values displayed are the price configured on the price charts, and includes Included and Inside charges but not the Additional charges. This is typically the face value or advertised price.
When the report is run for more than one event, the chart is not shown. This is consistent with the behaviour prior to AudienceView 6.0.0. |
AVD-20282 |
IMPROVEMENT |
Improve the Organization Management application Selltements|Settlement page to display the payment method and account number for previous settlement payments. |
AVD-20386 |
IMPROVEMENT |
Allow users to define how contract payment fees are calculated. Settlements have been improved so that payment fee calculations can be based on either: 1.The full value of the payments. 2.The net value of the payments, excluding all charges 3.The full value of the payments minus any charge types which are configured as deductions for the settlement
This option is configured using the 'Payment Fee Calculation' dropdown on the Organization Management application Contracts|Fees page. |
AVD-20387 |
IMPROVEMENT |
Allow Data Monkey scripts to be run without source files. |
AVD-20588 |
FIXED |
The RSS Feed does not use the role associated with the site. |
AVD-19027 |
FIXED |
Desktop - Saving order questions on the Customer Services application Order|Summary page causes a database error. |
AVD-19605 |
FIXED |
The system locks when items associated with memberships are added to orders. |
AVD-20034 AVD-20330 |
FIXED |
Question response fields (text boxes, lists, checkboxes) do not always render correctly when there are multiple types of questions on the order. |
AVD-20040 |
FIXED |
The Event 'Data [9-16]' fields are not available as computed values for ticket templates. The values can be printed on any Seat ticket type. |
AVD-20167 |
FIXED |
When using SQL Server 2008, a database error is generated when a settlement is created. |
AVD-20190 |
FIXED |
The Event Payment Allocation report is not using the 'Payment Allocation Date' and displays unrelated client order information. |
AVD-20301 |
FIXED |
When orders have scheduled or multiple payments, the Bundle Sales report is doubling the sales when 'Payments From/To' is used. |
AVD-20366 |
FIXED |
Title attribute should be the label, not the input value. Converted currency values still show their previous title (new value (old value @ conversion rate)). |
AVD-20367 |
FIXED |
New Customer Services - The venue name on the Bundle|Map page does not always update to reflect the current selections. |
AVD-20528 |
FIXED |
Multiple logouts occur in the Desktop. |
AVD-20571 |
FIXED |
Desktop - The Content Management application Articles|Criteria page loads extra date fields when a Start Date between two dates is added.
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AVD-20650 |
FIXED |
Renewing a gift to a new gift offer, where the new gift has a different appeal, causes an error message. |
AVD-20743 |
