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AudienceView Unlimited 7 Release Notes

The following table outlines the changes made in AudienceView 7.28.0:

NEW FEATURE

New Desktop Design - Utilities

The layout of the Utilities application has been completely redesigned, but the functionality and workflows are relatively the same.

Some of the changes you will notice:

Execution options and buttons appear at the bottom of the pages in a consistent format.

Infrequently used buttons appear in a menu.

Tabs appear at the top of the page in collapsible bar (scrolling down hides it, scrolling up reveals it).

The criteria on the search pages does not collapse. Once a search has been executed, the screen auto-scrolls to the results. The buttons used to scroll through pages of results appear at the bottom of the results table.

Fields have been logically grouped together.

The Utilities application is responsive.

AV-2030

NEW FEATURE

Add a script to remove/update customer benefits.

The new Remove or Update Customer Benefits script and script definition have been added.

The script removes benefits or updates the benefits' 'Valid Until Date' for a set of customers.

 

The script expects a single BI or CSV source file containing a customer identifier. The identifier can be the customer number, email address, customer ID, or any of the three 'Legacy Customer Number' fields.The execution fields on the script job allow you to specify which benefit(s) to update, what action to take and the new 'Valid Until Date'.

 

If the specified benefit(s) are not found on a customer, the script will return an error for that customer, and move on to the next customer.

AV-1353

NEW FEATURE

Add a script to update most values on orders.

The new Order Update script and script definition have been added. (The existing Order Update, script and script definition have been renamed to Order Price Type Update and Add Payment to better reflect what the script does.)

The script is designed to update almost any values on a set of orders, including all marketing data values, delivery methods, order type, and comments/announcements.

 

The script does not update line items on orders like admissions or miscellaneous items.

 

The script expects a BI or CSV source file containing order number or order ID.

AV-1354

NEW FEATURE

Add a script to update customers information.

A new Customer Update script and script definition have been added, replacing the existing Update Customer Marketing Data script.

 

The Customer Update script is designed to update almost any values on a set of customers, including all marketing data, default contact and default address, keyword, customer class, owner and type values.

 

The script does not update items with a many-to-one relationship to the customer, such as secondary contacts and addresses, customer payments, affiliations, notes, users, account links, entitlements or opportunities. There are other existing scripts can be used for many of these items.

New values for single-value fields can be set as part of the source file. New values for multi-value fields can be selected in execution fields on the script job.

AV-1356

 

NEW FEATURE

Add a script to update miscellaneous item option availability.

The new Update Miscellaneous Item Option Availability script and script definition allow you to update the availability status for options on miscellaneous items. For example, the script can be used to make a particular size of T-shirt unavailable.

 

The script expects a BI or CSV source file containing the miscellaneous item name, option name, and the status to be set. Alternatively, the option can be identified by using the miscellaneous item option 'Data 1' field. An execution field on the script job is used to select the identifier.

 

When using the miscellaneous item 'name' and 'Option Name' to identify the option to be updated, the script can only update one option per miscellaneous item. This issue will be resolved in a future release (AV-1988).

AV-1358

NEW FEATURE

Add the Hold Allocation report.

The Hold Allocation report provides a view of seats on hold, grouped by hold type, venue, series name and event. The report is ideal for monitoring seats allocated to agents.

AV-1662

NEW FEATURE

Online - Accessible seat pop-up.

Eighteen configurable articles have been added to each page in the purchase flow, allowing you to configure/communicate messages, directions and additional information.

 

The articles are named Info - <name of page>. If no content is added to the articles, the purchase flow appears exactly as it did before. Users can set the calendar and add content to the articles as required.

 

By adding classes to the article content will be displayed in different areas of the flow:

No Class: If no class is used, the content is displayed directly below the top menu bar with no margins.

info-article: If the info-article class is used, the content is displayed directly below the top menu bar with top and bottom margins.

info-article pull-out: If the info-article pull-out class is used, the content is hidden in a pull-out bar on the left side of the page. The pull-out bar is identified using a wheelchair icon. The icon can be changed through a CSS update.

AV-1665

NEW FEATURE

Add the Event Price Analysis report.

The Event Price Analysis report is ideal for monitoring the success of pricing strategies, including promotional discounts. It also provides a view of sales by actual sold price, with a comparison to the model (base) price.

AV-1667

NEW FEATURE

Add a script to update customer communication and marketing preferences.

The new Update Customer Communication and Marketing Preferences script and script definition allow you to update communication preferences and marketing preferences on customer records based on a source list of customers and using execution fields on the script job.

 

The script expects a single BI or CSV source file containing a customer identifier. The identifier can be the customer number, email address, customer ID, or any of the three 'Legacy Customer Number' fields. If email address is used, the script checks for matches against the email, e_address1, e_address2 and e_address3 fields.

 

The script uses execution fields to determine which preferences to update, and whether to set them to checked or unchecked.

AV-1964

IMPROVEMENT

API -  Allow users to release the session as part of another request.

By adding "release": "Session" to a request the session will be released at the end of that request.

AV-758

IMPROVEMENT

Group seat locations into ranges instead of listing them individually on the stock invoice/confirmation.

AV-1173

IMPROVEMENT

API - Standardize HTTP response for expired sessions.

When making a call with an invalid (expired) session cookie, the response HTTP status code will be 200. The response body will look like this:

 

  {

      "version": "7.28.0",

      "errorCode": "99",

      "message": "Session Expired"

  }

AV-1181

IMPROVEMENT

Display certain charges on invoices

The 'Invoice Options When Configured as Included or Inside' dropdown has been added to the Product Configuration application Charges|Details page.

Selecting one of the following options allows you to display included and inside charges on invoices:

Do not display on invoices: Included and inside charges will not be displayed on invoices.

Display as Sales Tax: Included and inside charges will be displayed as a sales tax in the totals section, including the label and amount.

Display as Add-On: Included and inside charges will be displayed in the new Add-On section (for single events) and in the Bundles section (for bundled events), including the label, quantity and charge description. The amount is not displayed.

AV-1351

AV-1427

IMPROVEMENT

API - Update JSON request and response structure.

For POST calls, the element in the request JSON body that indicates values to set on nodes has changed names from data to set.

When requesting get or details data, the name of the element in the response has changed. The response element name will now match the node path requested.

If there is an error while processing the different parts of the request, data that has already been retrieved (to be included in the response) is included in the error response (along with the error).

AV-1411

IMPROVEMENT

API - Remove support for JSON input in Version 1 requests.

AV-1414

IMPROVEMENT

API - Remove support for XML in the v2 responses.

AV-1415

IMPROVEMENT

API - Reintroduce some of the relevant error/status codes that were removed as part of Version 2.

AV-1416

IMPROVEMENT

API - Support JSON object set functionality, allowing users to set multiple primitives in different nodes in one call.

AV-1438

IMPROVEMENT

Data Management - Scripts that use the 'Customer Identifiers' list/execution field can now use customer_id as an identifier to load the customer.

AV-1535

IMPROVEMENT

API - Change the response JSON structure for the 'return values' component of an action's response.

The response JSON structure now look like this when an action returns 'return values':

 

   "return": [

       {

           "method": "load",

           "message": "Some message...",

           "values": [

               {

                   "name" : "Test001",

                   "value" : "Some Value 001",

                   "mimetype": "text/plain"

               }

           ]

       }

   ]

AV-1588

IMPROVEMENT

Online - Remove the Seat Result page.

 

The Seat Results page was used in three ways:

1.When a customer added a second event to their cart, the Seat Result page was used to display the newly selected seats along with the previously selected seats. This step is unnecessary, as the same information is displayed in the shopping cart. Now when customers select a second event, they will now proceed directly to the shopping cart (or to seat messages or add-ons, if they are configured).

2.The Seat Result page displayed the Captcha word verification. This function has now been moved to a new, dedicated page.

3.The Seat Result page displayed messages associated with the selected seats. This function has now been moved to a new, dedicated page.

 

No changes have been made to the bundle selection workflow.

AV-1659

IMPROVEMENT

Online - Update the way promotion pricing is highlight.

 

When a price type is unlocked by a promotion and the price type is only available in certain price zones, the unlocked price zones are now highlighted on the seatSelect.asp and the mapSelect.asp pages. If the unlocked price type is valid in all price zones, then no price zones are highlighted

When an event is unlocked by a promotion (i.e. the promotion is configured on the Event|Calendar page), price types and price zones are no longer highlighted on the seatSelect.asp and the mapSelect.asp pages.

The icon used to identify promotions has been updated (it can be changed via CSS).

AV-1668

IMPROVEMENT

Online - Render event add-on articles full screen.

Event add-on articles can be configured to render full screen instead of in a pop-up by selecting the ' Display Add-On Full Screen ' check box on the Events|Basic page.

 

The check box will be added to the Batch Event Update tool in a future release.

AV-1669

IMPROVEMENT

Remove the ability to put a handle name in a URI.

Request URIs should only contain the keyword identifying the relevant object, and the objectName should always be passed as part of the request body.

AV-1679

IMPROVEMENT

API - Remove XML responses.

Only JSON responses are supported.

AV-1721

IMPROVEMENT

API - Only successful v2 POST calls with no actions will return an HTTP status code of 201.

If actions are specified in the request, and they include an insert action, the response will be 200.

AV-1727

IMPROVEMENT

Update the General Ledger Oracle Allocations report.

A 'Show Detail?' dropdown has been added to allow you output a summary or detailed version of the report.

The 'GL Date' now display in dd-MMM-yyyy format.

AV-1798

AV-2011

IMPROVEMENT

Invoices - Display seat locations only once when they are the same for all of the events in bundle.

AV-2098

IMPROVEMENT

Invoices - Sort events within a bundle by start date/time, and dispay events with no start date/time first.

AV-2100

FIXED

Online - The available payment methods do not update when gifts are removed from the shopping cart.

AV-891

FIXED

The End of Day by GL Code report does not roll-up duplicate rows when 'Output by' GL Code Only is selected.

AV-895

AVD-22180

FIXED

The Fundraising dashboard's 'This Fiscal Year' metric does not use Registry's 'Fiscal Year' setting for calculations.

AV-897

FIXED

Cannot add multiple values into an extended attribute field.

AV-979

FIXED

The Customer Creation Email does not pull all of the customized Registry configurations.

AV-988

FIXED

Using a saved list as criteria in multiple BIs can cause the server to crash.

AV-1118

FIXED

The End of Day by GL Code report does not report on certain gifts.

AV-1195

AVD-22191

FIXED

Using the /give microsite causes an invalid URL error.

AV-1221

FIXED

Online - A 500 error occurs when creating a customer with more than one email address.

AV-1556

FIXED

When the Ticket Sales by Price Type and Price Zone report is run with the option to display price zones without sales, all of the price zones configured globally are displayed.

Only the price zones configured on admissions for the selected events are displayed.

AV-1632

FIXED

Online - A 500 error occurs when bundles contain Order Per Item 'Level' questions.

AV-1866

FIXED

Hiding the 'footer_agent_customer_number' section of an invoice brand displays Undefined on the invoice Instead of hiding the field.

AV-1920

FIXED

If a bundle is configured with 'Display Event Breakdown on Invoice' selected, and bundles_tickets portion of the invoice brand is hidden, the bundle details and bundle event breakdown do not display on invoice.

AV-1952

FIXED

Cannot add extra 'Values' to the Content Management application Articles|Criteria page.

The addField-7.X button now appears next to the field, allowing you to add 'Values' .

AV-1954

FIXED

Event Data [9-16] are not exposed to searches and the API.

AV-1968

FIXED

If the same bundle is purchased in multiple price zone, the bundle_price_zone section of the invoice does not display the breakdown properly.

AV-2036

FIXED

Invoices - If a bundle is configured with 'Display Event Breakdown on Invoice' selected, and bundles_tickets portion of the invoice brand is hidden, the bundle event breakdown does not display on invoice.

AV-2067