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AudienceView Unlimited 7 Release Notes

The following table outlines the changes made in AudienceView 7.30.0:

IMPROVEMENT

Retain the original pricing when saving a copy of a bundle.

The Save Copy with Pricing option has been added to the overflow menu in the bundles pages.

AV-2300

IMPROVEMENT

Reduce the number of SQL Server deadlock errors when creating multiple events.

AV-2891

IMPROVEMENT

Add a 'Receivable GL Code' field to all sellable items.

The 'Receivable GL Code' field have been added to the:

Event Configuration application Events|Basic and Events|Batch Update|Basic pages

General Configuration application Payment Methods|Basic page

Product Configuration application Charges|Details page

Product Configuration application Miscellaneous Items|Details

Product Configuration application Stored Value Items|Details

Funds Management application Funds|Details

The field allows the General Ledger report to break out receivable amounts by item, instead of rolling them up into a single row.

AV-3021

IMPROVEMENT

Update the General Ledger report.

The General Ledger report now breaks down receivable amounts by item using the new 'Receivable GL Code' values that have been added to all sellable items.

The dropdown controlling whether or not to include unallocated and receivable items in the report has been split into two independent options.

 

The order contact name also appears in the output when the report is run in Detail mode.

AV-3031

IMPROVEMENT

Add a switch to turn repricing on/off.

The 'Enable Repricing​' dropdown has been added to the Registry application System::Business Objects::TSorderBO node.

AV-3158

FIXED

An error occurs when caps are added to an event after it has gone on-sale and an existing order is updated.

The error no longer occurs and logs are created instead.

AV-1874

FIXED

Online suggested gifts cannot be added to orders if they are a Fixed amount​.

AV-2532

FIXED

Exchanging a bundle admission drops the admission service charge.

AV-2874

FIXED

Online - The event pop-up message is not displaying.

The pop-up appears when the users click 'Add to Order' on the mapSelect.asp page or 'Continue' on the seatSelect.asp page.

AV-2983

FIXED

Membership promotions that are active for the order customer are being applied to the first seat on the order.

AV-2988

FIXED

The Event Order Allocation report and the Ticket Sales report incorrectly handle a specific scenario when an allocation is made to charges without a corresponding allocation to admissions.

AV-3026

FIXED

The invoice/confirmation displays events that were removed from the shopping cart before the order was completed.

AV-3032

FIXED

An error occurs when the Event Payment Allocations report is run with a 'Role Group' selected and with 'Show Detail' set to No.

AV-3062

FIXED

Syntax error in the BI extract's JSON format when no results are  returned.

AV-3082

FIXED

The Event Payment Allocations report - If an order is created by one role and the payment is later updated by a different role, and the report is then run using the update role, the original allocation is unexpectedly being included.

AV-3127

FIXED

You cannot place new holds onto those seats after removing holds from a single event and applying changes in Admissions Management.

Previously, when a hold was removed, an H appeared on the seat. After clicking 'Apply', an X would appear on the seat and it was not possible to add another hold.

 

The H is no longer used ont he Admissions Management|Holds page to indicate seats that are on hold. The hold type is indicated solely by the colour. When a hold is removed and 'Apply' is clicked, the seat has no colour and no symbol, and a new hold can be applied.

AV-3132

FIXED

The Ticket Sales report is is not always including zero-value admissions, and using Role Group as a group or criteria returns unexpected results.

AV-3215

FIXED

Invoices - remit_company_name does not appear.

AV-3269

FIXED

Database blocking

The way that promotion codes are loaded in the cache when the role a role is selected has been improved.

AV-3307

FIXED

Online - Best available does not work after users receive a message saying seats were not found.

AV-3347

FIXED

If a customer is updated while creating an order, once the order is saved it cannot be edited due to allocation errors.

AV-3348

FIXED

The Call Over report does not display Agent customer names.

AV-3378

FIXED

The Call Over report no longer displays order 'Comments'.

AV-3384

FIXED

PayPal - Payments fail (sometimes with a Failed Merchant Rule message) despite customers correcting their payment information.

AV-3648