The following table outlines the changes made in AudienceView 7.31.0:
NEW FEATURE |
Online - Payment Plans Online payment plans allow users, under specific conditions configured by a Desktop user, to pay for bundles, events, gifts or other items through a payment plan over a set period of time with set installments of defined frequency. Online payment plans are an extension of the existing schedule payment/ad hoc payment plan functionality found on the Customer Services application Order|Summary page. Scheduled payments can still be created the old way - individually for each order. The new Product Configuration application Payment Plans section reduces some of the work by allowing you to create a reusable payment plan that only needs to be added to sellable items using the new 'Payment Plan' field. Customers can also update their own expired credit card information rather than forcing a Desktop user to manually update the payment information on each installment. The Customer|History|Payment Plans page has been added to Customer Services so you can easily understand which individual customers have active or complete payment plans under the customer’s history.
Other changes made by payment plans include: •A new payment plan page online (paymentPlans.asp) •A new Product Configuration application Payment Plans section •The ability to enable payment plans by payment methods (Payment Methods|Basic page's Support Payment Plan 'Option') •The ability to configure which payment plans are available to specific items ('Payment Plan' field on all sellable items) •More frequencies have been added to the schedule payment/ad hoc payment plan functionality (Bi-Monthly, Semi-annually and Annually) •The existing and limited renewal payment plan functionality has been replaced with the new workflow
The following areas work like they did before (with or without schedule payments/ad hoc payment plans): •Invoices •Reporting •Items not configured with Payment plans |
AV-2712 |
NEW FEATURE |
Report - Add the Per Ticket Charges by Price report. The Per Ticket Charges by Price report is used for reporting ticket sales taxes to local authorities, It can also be used in any situation where a breakdown of admission-level charges by price type, by price type group or by admission price is required.
In general the totals in this report are expected to match the Charges Report, assuming the criteria are the same and that only admission-level charges are included. This report does not include order level charges, bundle level charges, delivery method charges, nor any charges on those charges (e.g. a tax on a delivery method charge). |
AV-3098 AV-4388 |
IMPROVEMENT |
The Registry application Registry::EN::Application::Invoice::Brands node has been updated so that the node names are read-only, and users can only add new nodes under Brands. |
AV-1158 |
IMPROVEMENT |
Invoices - Reworked the way that miscellaneous items are displayed in the invoice/confirmation to accommodate any options and any questions associated with the items. |
AV-1389 |
IMPROVEMENT |
API - Added supported for cross domain API calls via CORS configuration. |
AV-2753 |
IMPROVEMENT |
Report - Update the sorting logic for the Event Order Allocations report. An 'Event Name' column has been added to the output, too. |
AV-3109 |
IMPROVEMENT |
Invoices - Clean up the Registry configuration for invoices. The 'remit_payment' and 'merchant_descriptor' fields have been removed from the Registry and from the Order Failure and MV Confirmation templates.
The 'remit_reservation' field has also been removed from the Invoice::Brands::<brand name> node but remains on the Invoice::Offer Confirmation Email::Branding node.
The following fields in Invoice::Brands::<brand name> node have been renamed: •'remit_address'' is now 'company_address •'remit_company_name' is now 'company_name' •'remit_phone' is now 'company_phone' •'remit_url' is now 'company_url' |
AV-3271 |
IMPROVEMENT |
Invoices - Add 'Event Comment 1' and 'Event Comment 2' fields to the bundles section of the invoice/confirmation. The comments can be hidden using the Invoice::Brands::<brand name> node's 'bundles_event_comments' show/hide dropdown. |
AV-3616 |
IMPROVEMENT |
Invoices - The company name from the customer contact record has been added to the invoice/confirmation.
The company name from the contact record (regardless of the account type - purchase/billing, shipping, agent) is now displayed below the customer number and above the first name/last name. |
AV-3645 |
IMPROVEMENT |
Invoices - The event start date/time has been added to the event requests section of the invoice/confirmation. |
AV-3696 |
IMPROVEMENT |
Invoices - Reworked the way bundles are displayed on the invoice/confirmation so that they are easier to read and more consistent with single admissions.
The invoice now displays the number of bundle instances, the price type, the price zone and the total number of admissions in the bundle. If there is a mix of price types or price zones in the bundle instance, the invoice indicates this using the labels mixed price types or mixed price zones.
The following labels have been added to the Registry::EN::Application::Invoice::Order Confirmation Invoice node to accommodate the changes: •invoice_confirm_bundles_summary_bundle •invoice_confirm_bundles_summary_bundles •invoice_confirm_bundles_summary_mixed_price_types •invoice_confirm_bundles_summary_mixed_price_zones •invoice_confirm_bundles_summary_tickets
Each element of the row can be shown/hidden using the follwoing Registry application Registry::EN::Application::Invoice::Brands::Default Brand::Show/Hide Elements node dropdowns: •bundles_admission_count •bundles_price_type •bundles_price_zone |
AV-3949 |
IMPROVEMENT |
Online - After customers log in, they are no longer redirected back to the shopping cart. Customers are redirected to the loginDelivery.asp page once they log in. |
AV-4002 |
IMPROVEMENT |
Invoices - The event name and the event date can now be independently hidden within a bundle event breakdown on the invoice/confirmation. The event name and date can be hidden using the Invoice::Brands::<brand name> node's 'bundles_event_name' and 'bundles_event_date' show/hide dropdowns.
|
AV-4049 |
IMPROVEMENT |
Invoices - The way that Membership miscellaneous items displayed On the invoice/confirmation was reworked. Miscellaneous items are broken out on to separate rows and display any assigned customer names. Item-level questions and answers are grouped with the appropriate item(s). |
AV-4422 |
IMPROVEMENT |
Optimized the price chart table to reduce the chances of database blocking. |
AV-4536 |
IMPROVEMENT |
Removed the spreadsheet.xml output option from core reports. The option did not behave consistently across different browsers, and offered no improvement on the existing .CSV output option. |
AV-4626 |
IMPROVEMENT |
Report - The 'Suppress Items with No GL Code' option has been added to the General Ledger Oracle 2 report. |
AV-4872 |
IMPROVEMENT |
Added the 'Legacy Account Number' field to Find Customers dialog box. |
AV-4901 |
FIXED |
Cannot create form fields. |
AV-552 |
FIXED |
If customers do not select delivery methods before trying to continue to make their payments, a spinner can appears and spins indefinitely. |
AV-572 |
FIXED |
The incorrect gift is displayed when using a deep link. |
AV-689 |
FIXED |
If a promotion is active on your session, the 'Price Type Destination' dropdown on the Utilities application Renewal|Seating page could end up being empty. |
AV-1468 |
FIXED |
Users are kicked out of the system after running the Performance Settlement report.
|
AV-1712 |
FIXED |
Cannot create or delete content storage folders (e.g. when uploading images in Correspondence or Content Management). |
AV-1734 |
FIXED |
It is not possible to create GA events using the Create Multiple Events using CSV source script. The field TSvenueBO::screen_count has been removed because it was obsolete. This bug removes the field from the database and from New BI. If this field is referenced by any New BI reports, you will need to remove it. |
AV-1800 |
FIXED |
Event terms and conditions do not display when using pick-a-seat. |
AV-1872 |
FIXED |
The RSS Feed generates an error. |
AV-1888 |
FIXED |
If you have saved criteria on the Content Management application Articles|Criteria page that uses the Between 'Operator' and uses valid dates, changing the 'Operator' creates many date boxes down the page.
|
AV-1982 |
FIXED |
The column headings in the output of the Donation Detail Summary report are not correctly aligned when the report is run with the 'Show Detai'l option set to No. |
AV-2121 |
FIXED |
Unable to scan a pass with assigned events. As long as there is an associated event, series name or performance type that matches the event, the pass will scan. If none of these are set (i.e. all three are set to ALL) the pass cannot be scanned. |
AV-2253 |
FIXED |
An error occurs if a link includes parameters (such as Google parameters) after the permalink. |
AV-2257 |
FIXED |
Online - The incorrect content is shown in Template and Template with Search articles if the customer uses the back button after viewing the article and then views a different event. |
AV-2297 |
FIXED |
Admissions that are on hold and also on an offer are not being reported in the Performance Availability report correctly. This could lead to a negative count in the 'Open' column.
Admissions that are on hold and also on an offer are only reported in the 'On Offer' columns, and the 'Open' column does not display a negative count. |
AV-2318 |
FIXED |
Online - Deep links (including links from the RSS Feed) to GA events show the no map to display message at the top of the page. The Registry::EN::Application::ContentManagement::Article node's 'performanceLinkURL' field is obsolete and has been removed. |
AV-2383 AV-4032 |
FIXED |
The 'Article Search' set on the Articles|Basic page is not overriding the 'Default Article' set on the Site|Bradning page. |
AV-2526 |
FIXED |
Order item-level event questions within a bundle are not displayed correctly on invoices when there are multiple instances of the bundle on the order. The event and seat associated to each question are now displayed, too. |
AV-2535 |
FIXED |
Online - Sharing events to Add This creates invalid links. |
AV-2745 |
FIXED |
Movement Report - events with no open seats show NaN in the 'Capacity', 'Count and Capacity' and 'Seats Open' columns. The columns now show the capacity as 0 when applicable. |
AV-2852 |
FIXED |
Online - If a seat is added to the shopping cart using pick-a-seat and then removed, the seat remains unavailable on the seat map. |
AV-2991 |
FIXED |
The input of article data fields with a 'Subtype' of Email tis not rendering correctly. Buttons for form fields (such as |
AV-3049 |
FIXED |
Seat maps are very small in the Desktop and online when using Microsoft Edge. |
AV-3055 |
FIXED |
Changes to renewal seat locations on existing orders are not being saved. When a user changes a renewal seat in a single-venue bundle to a new location, the new renewal seat location is correctly saved and maintained when the order is reloaded. You must still explicitly change a bundle renewal seat to the new location. There is still an issue saving changes to renewal seats when there are multiple venues in the bundle. This issue will be addressed in AudienceView 7.31.2. |
AV-3087 |
FIXED |
Tickets no longer print automatically when the 'Delivery Method' is changed to Email. If you change the delivery method on a saved order to Print Now or Email tickets will automatically print when you click 'Apply'. |
AV-3149 |
FIXED |
The results on the Utilities application Data Management|Results page are not sorted. The results are now sorted by the 'Started On' date/time, with the most recent result at the top. |
AV-3247 |
FIXED |
Information added to gift cards that are in the shopping cart is not retained. |
AV-3505 |
FIXED |
When two price chart rows have the same configuration except one has a promotion and the other does not, the output of the Performance Pricing by Price Type report is not displaying the charge configured against the promotion-free row. |
AV-3506 |
FIXED |
The Ticket Sales by Price Type and Price Zone report incorrectly reports on the hold type values at the time the admissions were added to the order, instead of the current hold type values. |
AV-3599 |
FIXED |
The 'tickets_event_date' remains on the invoice/confirmation even if it is set to Hide in the Registry. |
AV-3614 |
FIXED |
Permalinks like /Online/article/[permalink] result in a 404 error. |
AV-3636 |
FIXED |
The Held Tickets by Hold Type and the Hold for Performance reports are incorrectly sorting the price zone columns alphabetically, instead of by the configured price zone value. |
AV-3726 AV-4381 |
FIXED |
Cannot upload a stylesheet to a brand through Content Management. |
AV-3729 |
FIXED |
Changing the price and adding a comment to a miscellaneous item on an existing order removes the miscellaneous item from the order. |
AV-3851 |
FIXED |
The |
AV-4191 |
FIXED |
The 'DiscountValue' column of Digonex Daily Sales report displays NaN when model pricing is not configured for the admission, and when the report was run in HTML, PDF or CSV formats. In this scenario the column is now blank. |
AV-4542 |
FIXED |
API - JSON responses fail when extract data contains special characters. Characters U+0001 through U+001F are now correctly encoded in a JSON extract. |
AV-4765 |
FIXED |
Messages configured on hold types and price zones are not always printing on tickets. |
AV-4776 |
FIXED |
The price zone name is being displayed in the shopping cart instead of the price zone label. |
AV-4845 |
FIXED |
API - The forwardTickets action does not work because it cannot select admissions. The admission_ids parameter has been added to the forwardTickets action, allowing you to select admissions to forward. |
AV-5021 |
FIXED |
Events created before an upgrade from AudienceView 6.8 to AudienceView 7 sometimes some calendar information after the upgrade. This issue did not affect the actual event's on- and off-sale dates, but it did lead to the off-sale date being lost when the roles on a calendar row were updated.
Event calendar fields are now populated as expected after an upgrade. |
AV-5252 |
