AudienceView Unlimited 7 Release Notes

NEW

Digital Ticket Delivery Method - Phase One

Digital tickets are a simple alternative to hardcopy or print-at-home (PDF) tickets that allow customers to quickly find their ticket for easy scanning.

Digital tickets are accessed only through a customer’s account using their mobile devices at the venue, and cannot be generated as a printed ticket.
Customers  access their digital tickets by clicking 'View Tickets' on the My Account home page (maintainAccount.asp), on the online order summary (viewOrder.asp) page and in the email confirmation.

As part of this work, the delivery details page (loginDelivery.asp) has been updated so the delivery methods appear above the shipping customer information. There is a small chance this may impact your CSS.

AV-17688

IMPROVED

Online - Update the Search Results - Calendar widget to improve performance.

When there are 32 events each day for a full month, the Search Results - Calendar widget no loads in under 2 seconds (it previously took 25 seconds)

You may have increased the Registry - Registry::EN::TScontentBO::Search Results Information node's 'Page Size' field value to improve performance in a previous release. If so, restore the 'Page Size' to the original value..

AV-17178

IMPROVED

Upgrade the 3DDV integration to the latest version.

This is update mainly addresses security. There are no user-facing changes.

AV-17390

IMPROVED

Seat Selection - Only display price zones that have pricing in the price chart are assigned to at least one seat in an event.

Online this change affects the price zone legend above the seat map and the best available selections.

In the Desktop this change affects the price zone above the seat map pages (events and bundles), the Events|Availability page, and the price zone lists on the Events|Best Available and Events|Quick Sale pages.

AV-17840

IMPROVED

Upgrade ckEditor from Version 4.14.0 to 4.16.1.

The new version of ckEditor mainly addresses minor or security-related bugs.

AV-18327

FIXED

Bluefin is blocking transactions.

Bluefin raised the potential for malicious script fragments to be inserted into user-facing input fields, like 'Street'.

Now all String and multiString subtypes are validated, and reject the any input that contains:

•<script

•script>

•javascript:

•vbscript:

•<iframe

A new Script subtype was added to a small number of Registry fields where we expect these script strings to appear (Data Management).

AV-7494

FIXED

The format of the message-id header in emails has been updated.

Previously, when a friendly name was included in the email 'From' address (Tickets <tickets@client.com>), invalid characters were being added to the message-id header. This caused various email issues, including old emails displaying as unread on certain devices.

AV-10885

FIXED

Copied memberships overwrite previous versions when added to a customer.

Previously, when a static membership version was copied, and the level name and benefit were changed, once a customer received the new version (2021 Season) of the membership the previous version (2020 Season) they held was overwritten.

All version of the membership held by a customer appear.

AV-14592

FIXED

PDF invoices were sometimes fail to load.

The issue was caused by &nbsp characters, or a double spaces or a trailing space in the rich text 'header_text' or the 'terms_and_conditions' fields.

AV-15108

FIXED

Invalid strings are entered in name, address or payment fields can cause Bluefin outages

A short term fix was made to the Bluefin gateway. The system checks for script, javascript, vbscript and iframe tags in the first name, last name, street, zip, card number, account id, CVV and transaction amount fields. If invalid tags are found the transaction is rejected. This will prevent further Bluefin outages when these tags are input into one of the fields.

A long term fix will be added in 7.43 to address input validation in a more generic way.

AV-17987

FIXED

Online - Orders with a shipping customer are not being forwarded to Mandolin.

AV-18251

FIXED

Terminal locations are not working correctly with Tender Retail.

AV-18345

FIXED

Updated the HTTP response parsing due to missing content-type header in response from PAX devices

This is a temporary fix to work around a issue with Bluefin PAX devices not providing the expected headers. This allows PAX devices to work as expected for Bluefin clients

AV-18441

FIXED

RedCard - Payments are not approved when the 'Country' field is blank.

PAY-7

FIXED

RedCard - Payments are not approved when the 'Name' or 'Street' fields contain single or double quotes.

PAY-8

FIXED

RedCard - Some customers receive an error message: Malformed response was received from the payment processor.

PAY-10