AudienceView Unlimited 7 Release Notes

NEW

WorldPay Payment Gateway

The WorldPay payment gateway is now supported in the UK (using the Access WorldPay gateway) in the Desktop and online. WorldPay is strong customer authentication (SCA) compliant.

Current limitations (to be fixed in a future release):

•No card present (face to face)

•No Google/Apple Pay

•No tokenization

If you use your own online UI, you will need to upgrade your website to support 3D Secure

IMPROVED

Online - Search Bar Behavior

You can now determine whether an online search is restricted to that article's 'Article Search' criteria (Article|Basic page) or whether it uses the global one set on site (Site|Basic page).

This is controlled using the 'Search Bar Behavior' dropdown on the Content Management - Articles|Basic page. There are two options:

•Article Search: The search bar uses the criteria set for the current article's  'Article Search' criteria.
This is the previous, and default behavior.

•Site Search: When customers are on this page online, the search bar will ignore the criteria set for the 'Article Search' criteria on the current page and use the 'Article Search' criteria on the site (Site|Basic page).

This is particularly useful if you're hosting something like a weekend festival. You probably want to include a calendar on the page so that customers see which events are happening on a given day. To do this, you need to add an 'Article Search' to filter the calendar so only festival events appear.

By default, when customers use the search bar, the results will only be returned from the festival. Changing the setting to Site Search will return results from the site.

AV-18440

IMPROVED

Online - Add group content to control the visibility of the View Tickets link in customer accounts.

If you are using digital tickets, you can control whether or not customers see the View Tickets link using the Application Security - Group|Content page's Online property's Customer View Tickets option.

This ensures that only customers who are logged in see the link.

This setting is on by default for the AV Administration and WebSales group.

AV-19576

IMPROVED

Online - Add bot protection to the Saved Payment Methods page in My Account.
When bot protection is enabled, it is now also triggered whenever a customer adds or updates a saved payment method.

AV-19430

FIXED

Online - The bundle results page sometimes shows incorrect amounts for the bundle instances and total when the same seats across all the events in the bundle are selected.

AV-1033

FIXED

The invoice/confirmation groups general admission seats based on consecutive seat number ranges, so that non-consecutive seat ranges were displayed separately.

General admission seats are grouped by section, displaying one section name and one quantity regardless of the underlying seat numbers.

AV-7246

FIXED

The code structure in certain parts of the Order Confirmation email are flagged as spam or junk mail by Microsoft email services.

AV-18680

FIXED

Updates to system configuration (like event, pricing and article updates) are not being propagated throughout the system as expected, requiring a server reset in some cases.

This was traced to an issue in the cache service, which has been resolved.

AV-18710

FIXED

A GUID appears instead of the order number in the Details view of digital tickets.

AV-18972

FIXED

A Printer Required message sometimes appears when printing an order with a Digital delivery method if the order previously had a non-Digital delivery method.

AV-19347

FIXED

Web API - A memory issue with the node.js component of the application could cause the Web API to fail.

We have also improved the logging for the node.js service to help troubleshoot this type of issue more effectively in the future.

AV-19367

FIXED

Online - Events that are off-sale but on-calendar still displayed an availability indicator in search results.

AV-19563

FIXED

Online - After clicking a link in a sub-menu the address bar displayed default.asp instead of the dedicated URL for that page, preventing people from copying, sharing and bookmarking the page.

AV-19622

FIXED

Specific combinations of some price zones without pricing and certain hold configurations prevent seats from appearing on the seat map.

AV-19766

FIXED

Online - The way the Search Results - Calendar widget handles times zones could return events on the wrong date.

AV-19908

FIXED

Seats in price zones with no pricing are invisible on the seat map.

Seats without pricing are greyed out on the map.

By default the seats are a mid-grey (hex code #333333), but the colour can be adjusted in the Registry in two places:

•Desktop: Go to Registry::EN::Application::Customer::Availability Thresholds node's 'Unavailable Price Zone Colour' field.

•Online: Go to Registry:EN::Application::Online::Pick a Seat node's 'Unavailable Price Zone Colour' field.

AV-20304