AudienceView Unlimited 7 Release Notes

Issue

Solution

ID

Event requests cannot be added to orders that contain bundle requests.

This has been corrected in AudienceView 7.7.0.

It is now possible to add a event request to an order if the order contains a promotion code but the request does not use promotional pricing.

AVD-3394

Legends, seat and section messages display the event's 'Description' instead of 'Short Description'.

This has been corrected in AudienceView 7.7.0.

Messages configured on Legends, and sections and seats now identify events by their 'Short Description' instead of their 'Description'.

When multiple messages exist for the same admission, the messages are now separated by a comma and space.

AVD-4713

The use of event 'Short Description' instead of event 'Description'

This has been corrected in AudienceView 7.7.0.

The event 'Short Description' is now displayed consistently throughout Customer Services instead of event 'Description', except where the event 'Description' explicitly made sense.

AVD-8671

When adding points to a membership, the Add Membership dialog box is used on the Customer Services application Customer|Entitlements|Memberships page.

This has been corrected in AudienceView 7.7.0.

A new Add Points dialog box has been created.

AVD-12745

The addMembershipPoints permission does not control the 'Add Points' button on the Customer Services application Customer|Entitlements|Memberships page.

This has been corrected in AudienceView 7.7.0.

The addMembershipPoints permission has been removed.

It has been replaced with the manageMemberships permission. This permission enables both the 'Add Membership' and 'Add Points' buttons the Customer Services application Customer|Entitlements|Memberships page.

The addMemberships permission is also required to add memberships and points.

AVD-12864

The seat rotation tool in the Event Configuration application Venue|Seats page is not working correctly using Chrome.

This has been corrected in AudienceView 7.7.0.

The seat rotation tool now works as expected in Chrome.

There is still an issue with this tool when using Internet Explorer 10 and 11, which be corrected under AVD-13077.

AVD-13075

Issue

Solution

ID

After clicking the Back button in Safari to return to the search results page, the next selection causes an error.

This has been corrected in AudienceView 7.7.0.

The error no longer occurs and Safari users can view the seach results.

AVD-12126

AVD-12423

Issue

Solution

ID

Running the Event Settlement report to the screen causes the session to stop

This has been corrected in AudienceView 7.7.0.

Running the Event Settlement report does not stop the session.

AVD-13249

Issue

Solution

ID

The Unallocated Payment Details report is incorrect when the unallocated amount is less than £1.

This has been corrected in AudienceView 7.7.0.

The Unallocated Payment Details report now tabulates values less than £1 correctly.

AVD-11247

The End of Day Summary no longer has 'Series/Performances Total' row.

This has been corrected in AudienceView 7.7.0.

The row now appears in the End of Day Summary.

AVD-12678

Issue

Solution

ID

Payments fail (#1463 Multiple card swipes) when debit card numbers are manually entered into ID Tech devices.

This has been corrected in AudienceView 7.7.0.

Manually entering debit card numbers into ID Tech devices no longer causes payment to fail.

When using ID Tech devices, some debit cards were triggering a "multiple swipes" error message when keyed into the ID Tech device because the checksum, which is normally stripped out by other cards readers, was being handled incorrectly.

This change will also permit the use of previously unusable cards that were passing Track 3 to the application, for example Costco Amex cards.

AVD-12732

A communication error occurs when customers select MasterPass as their payment method.

This has been corrected in AudienceView 7.7.0.

The issue has been resolved with the vendor, and the error no longer occurs.

AVD-12838

Some core payment gateways do not support TLS 1.2.

This has been corrected in AudienceView 7.7.0.

The winhttp library has been updated to ensure that TLS 1.2 is enabled,

AVD-12920

Issue

Solution

ID

The Offer Confirmation/Invoices, displays Order Number in the subject line instead of Offer Number.

This has been implemented in AudienceView 7.7.0.

The subject line for the system-generated emails containing Offer Confirmations/Invoices is now comprised of the text string entered in the new Registry application Registry::EN::Business Objects::TSofferBO node's 'invoiceSubject' field followed by the offer number. This field is set to Invoice for Offer Number X, by default.

AVD-12372