AudienceView Unlimited 7 Release Notes

Issue

Solution

ID

Whenever the Funds Management application Gift|Basic page is updated another record is added to the Customer Services application Order|History|Gifts page.

This has been corrected in AudienceView 7.4.0.

The Customer Services application Order|History|Gifts page now uses the TSsearchBO. Since this is a new business object, we need to ensure that all Groups that had the permissions to run a TSgiftCO search, would still be able to continue using the order history gift page.

Update all groups that have TSgiftCO search permission, by adding TSsearchBO permissions.

For a full list of the TSsearchBO permissions, refer to AVD-11635 on the 7.4.0 New Features and Enhancements page.

AVD-2421

AVD-11892

Removing admissions via the Customer Services application Order|Seats page periodically causes a JScript error.

This has been corrected in AudienceView 7.4.0.

The JScript error no longer occurs and admissions can be removed via the Customer Services application Order|Seats page.

AVD-8922

After merging customer accounts that contain orders and order notes, the notes are no longer available.

This has been corrected in AudienceView 7.4.0.

Order notes are accessible after customer accounts have been merged.

AVD-9325

The Membership Rule Category list should be a user list and not a system list.

This has been corrected in AudienceView 7.4.0.

The Membership Rule Category list has been converted to a system list.

AVD-11377

Clicking on the 'Select Criteria' button on the Product Configuration application Bundles|Elements page causes a 500 error when using Internet Explorer 9.

This has been corrected in AudienceView 7.4.0.

Clicking on the 'Select Criteria' button on the Product Configuration application Bundles|Elements page no longer causes a 500 error, and events can be selected.

AVD-11434

After you look up a valid address and then exit the dialog box without making a selection, the list of addresses is pushed into the Customer Services application Customer|Basic page.

This has been corrected in AudienceView 7.4.0.

After using the 'Address Lookup' button and then closing the pop-up without making a selection, the suggested addresses are no longer displayed on the page. When Address Verification is not activated (i.e. the 'Address Lookup' button is displayed), the suggested addresses are shown in the pop-up. When Address Verification is activated (i.e. the 'Address Lookup' button does not display), the suggested addresses are shown in-line on the Customer Services application Customer|Basic page.

AVD-11704

Deleting and refunding a gift card reload transaction incorrectly recalculates the remaining balance.

This has been corrected in AudienceView 7.4.0.

The remaining balance is correctly calculated when a gift card reload transaction is deleted and refunded on an order.

AVD-11717

Issue

Solution

ID

Questions are being enabled for all roles except Sesame.

The roles configured in the Registry application Registry::EN::TSperformanceBO::Event Questsion::Questions::Roles allowed to ask this question node are being ignored.

This has been corrected in AudienceView 7.4.0.

Questions added to events through the Event Owner Portal now set roles based on the default set in the Registry.

Defaults roles set on the Application Security application Group|Attributes page are not consistently applied to questions. This issue is being tracked as AVD-12033 and will be addressed in a future release.

AVD-11981

Cannot create an event or profile containing descriptions using Internet Explorer 11.

This has been corrected in AudienceView 7.4.0.

The version of CKeditor used to edit rich text fields (e.g. profile descriptions and event descriptions) is incompatible with nternet Explorer 11. This issue was causing a failure when users tried to create profiles or events that included a description.

A short-term resolution was added for this issue. On the Create Profile and Create Event pages, the system detects the browser and if it is Internet Explorer 11 the description field is rendered as a standard text field without using the CKeditor. A warning message is presented to the user, explaining that the current browser is only partially supported and that the value may not be displayed correctly.

The long-term fix for this issue is to upgrade the version of CKeditor used by AudienceView. This is being tracked as AVD-11035 and will be completed in a future release.

AVD-11993

Issue

Solution

ID

BI Sub and Side Totals are not functioning in PDF output.

This has been corrected in AudienceView 7.4.0.

BI Sub and Side Totals function in PDF output.

AVD-5951

An IDispatch error occurs when running the Fortress Ticket Reconciliation report.

This has been corrected in AudienceView 7.4.0.

The Fortress Ticket Reconciliation report now displays up to six gates and turnstiles instead of four each. The report is now compatible with the updated gate management functionality.

The error no longer occurs.

AVD-11062

When a report is emailed using the 'Execute' button, the pop-up is only displaying the receipient's email address and not the The request has been emailed to: portion of the message.

This has been corrected in AudienceView 7.4.0.

The request has been emailed to: portion of the message now appears in the pop-up.

AVD-11478

Creating a customer extract from the Correspondence application Messages|Deliver page causes a JavaScript error.

This has been corrected in AudienceView 7.4.0.

The Correspondence CSV Extract and the Correspondence Mail Merge options have been added to the 'Extract Template' dropdown, and must be used when creating an extract via the Correspondence application Messages|Deliver page causes a JavaScript error.

AVD-11942

AVD-11983

Issue

Solution

ID

When the 'Card Holder Name' is a required field and left blank, no validation error occurs.

When a card is swiped, the Card Holder Name' is automatically updated with the value from the card even when the swipe did not add a name.

This has been corrected in AudienceView 7.4.0.

Orders/payment cannot be completed without a 'Card Holder Name'.

Pre-existing 'Card Holder Name' information will not be overwritten if a blank value is provided by the card swipe.

AVD-11699

Issue

Solution

ID

A static variable in SearchObject can cause unknown behaviour / crashes in multi-thread environment.

This has been implemented in AudienceView 7.4.0.

The property type was changed from a static variable to a class member. There are no longer any issues in multi-thread environments.

AVD-12051