AudienceView Unlimited 7 Release Notes

Issue

Solution

ID

Improve the layout of the Event Configuration application Event|Basic page.

This has been implemented in AudienceView 7.4.0.

The layout of the Event Configuration application Event|Basic page has been updated so that the fields are grouped in a more logically defined sections. Each section can be expanded/collapsed.

AVD-9742

Desktop label changes - Phase 2

This has been implemented in AudienceView 7.4.0.

The task of changing the term Performance to the term Event was continued (the first phase was in AudienceView 7.0.0 LA). The labels in the following areas have been updated and redundant labels were removed:

•The Customer Services application Seats tab is now Events

•TSorderBO labels (mostly impacting Customer Services applicaiton Order tab

•TSbundleBO and the Product Configuration application Bundle tabs

•TSperformanceCO (mostly impacting performance searches and BIs)

AVD-9952

AVD-11924

Improve the layout of the rules sections of the General Configuraiton applicaiton Membership pages.

This has been implemented in AudienceView 7.4.0.

The layout of the rules sections of the General Configuraiton applicaiton Membership pages have been updated to improve usability.

AVD-11378

Add the TSsearchBO object.

This has been implemented in AudienceView 7.4.0.

The TSsearchBO is a new Business Object which can be seen as a generalization of the Collection Objects. It allows for execution of searches and data extraction in a more generalized and configurable way.

It has been introduced as part of the move to eliminate the existent COs. As of now, it can only be executed against the following entities: User and Schedule Tasks.

The following permissions are available to the TSsearchBO subsystem 'Actions' that are available on the Application Security application Groups|Permissions page:

•Order Gift Search: Search for a gift on the Customer Services application Order|Gifts page

•Schedule Search: Allow users to search for scheduled BIs, reports, script jobs and messages in the Business Intelligence and Reports application.

•User Search: Allows users to search for BIs in the Business Intelligence and Reports application.

•coSummary: N/A

•count: Displays the number of search results.

•extract: Allows you to extract search/BI results in the Business Intelligence and Reports application.

•extractScheduled: Allows you to extract scheduled search/BI results in the Business Intelligence and Reports application.

•insert: Save a seach/BI in the Business Intelligence and Reports application.

•insertCopy: Save a copy of an existing search/BI in the Business Intelligence and Reports application.

•load: View the details of a search/BI in the Business Intelligence and Reports application.

•remove: Delete a search/BI.

•search: Allows users to perform searches.

•update: Save changes to an existing search/BI.

AVD-11513

AVD-11547

AVD-11635

AVD-11637

AVD-11638

Add a venue picker () to Event Configuration application Events|Basic page.

This has been implemented in AudienceView 7.4.0.

A 'Create New' button has been added to the Event Configuration applicaiton Events|Search, and a venue picker () has been added to the Event Configuration application Events|Basic page.

This allows you to search for and select a venue without loading one on the Venue|Basic page first (although events can still be created using the old workflow).

This field only appears when you are creating a new event. Once the event has been saved, the venue name appears as a link at the top of the page.

The 'Rows' field on the Event|GA Seats page and the simple pricing section on the Event|Pricing page are dependent on the venue. If you have entered information in these sections and then change the 'Venue', you will be presented with a warning message. Clicking 'OK' will discard the entered information.

AVD-11622

AVD-11624

Issue

Solution

ID

Improve the layout/usability of the git card pop-up.

This has been implemented in AudienceView 7.4.0.

A 'Do Not Reload' radio button was added to the reload amounts list on giftCardAddReload.asp page, and it is selected by default. The label configurable in the Registry application Registry::EN::Online::Certificates node's 'Do Not Reload' field.

When 'Do Not Reload is selected and customers click 'Continue' the pop-up closes and does not proceed to shopping cart, allowing customers to easily check any remaining balances. When a reload value is selected and customers click 'Continue', they are redirected to shopping cart as usual.

AVD-10858

Improve the Optional Service Charge work flow

This has been implemented in AudienceView 7.4.0.

With the aim of improving the conversion rate of Booking Protect and any other optional service charges, the optionalCharge.asp page is no longer a pop-up. Charges with the Opt-Out 'Policy' configured will be shown as a separate section on loginDelivery.asp page as radio buttons. Charges with the Opt-In 'Policy' configured will be shown as a dedicated page (optionalCharge.asp) directly before Billing Info as buttons.

AVD-11614

AVD-11986

Integrate with Ticketing3D to display 3D seat views.

This has been implemented in AudienceView 7.4.0.

3D seat views can now be presented to customers using Ticketing3D, allowing them to get a 360° view of their seat before they make their purchasing decision.

Before this funtionality can be used, a 3D model of you venue will have to be created by a 3D venue mapping company (i.e. Ticketing3D).

Contact your AudienceView customer success manager.

AVD-11713

AVD-11947

AVD-11949

Feature

Description

ID

Add scheduled BI object.

This has been implemented in AudienceView 7.4.0.

The schedule BI object has been added to Business Intelligence, allowing you to report on scheduled items.

AVD-5056

Create PDF, HTML, CSV, XML extract templates for BIs in the new reporting infrastructure, and allow the extract templates to be styled.

This has been implemented in AudienceView 7.4.0.

BIs are now extracted using the same infrastructure as the converted reports. Four new Business Intelligence extract templates have been created, and should be used when using BI:

•Business Intelligence AVDOC Report Extract: Return results in AVDOC. This template is suitable for emailing.

•Business Intelligence CSV Report Extract: Return results in CSV (comma separated values) template. This template is suitable for use in spreadsheets and for importing into another system.

•Business Intelligence HTML Report Extract: Return results in HTML.

•Business Intelligence XML Report Extract: Return results in XML (extensible markup language) template. This template is suitable for importing into another system.

The configurable styles that can be applied to reports (Registry application System::Application::Business Intelligence and Reports::Reporting Styles node) are now applied to BI extracts as well.

AVD-8665

Convert the Holds for Performance report from XSL to JavaScript.

This has been implemented in AudienceView 7.4.0.

The Holds for Performance report has been converted to JavaScript.

The labels can be configured in the Registry application Registry::EN::Application::Business Intelligence and Reports::Report Labels::Holds for Performance node.

AVD-9547

Convert the Hourly Ticket Sales report from XSL to JavaScript.

This has been implemented in AudienceView 7.4.0.

The Hourly Ticket Sales report has been converted to JavaScript.

The labels can be configured in the Registry application Registry::EN::Application::Business Intelligence and Reports::Report Labels::Hourly Ticket Sales node.

AVD-9548

Convert the Order Detail by User Role report from XSL to JavaScript.

This has been implemented in AudienceView 7.4.0.

The Order Detail by User Role report has been converted to JavaScript.

The labels can be configured in the Registry application Registry::EN::Application::Business Intelligence and Reports::Report Labels::Order Detail by User Role node.

AVD-9549

Convert the Held Tickets by Hold Type report from XSL to JavaScript.

This has been implemented in AudienceView 7.4.0.

The Held Tickets by Hold Type report has been converted to JavaScript.

The labels can be configured in the Registry application Registry::EN::Application::Business Intelligence and Reports::Report Labels::Held Tickets by Hold Type Report node.

AVD-9553

Convert the Ticket Sales report from XSL to JavaScript.

This has been implemented in AudienceView 7.4.0.

The Ticket Sales report has been converted to JavaScript.

The labels can be configured in the Registry application Registry::EN::Application::Business Intelligence and Reports::Report Labels::Tickets Sales node.

AVD-9554

Convert the Ticket Sales by Price Type report from XSL to JavaScript.

This has been implemented in AudienceView 7.4.0.

The Ticket Sales by Price Type report has been converted to JavaScript.

The labels can be configured in the Registry application Registry::EN::Application::Business Intelligence and Reports::Report Labels::Tickets Sales by Price Type node.

AVD-9555

Convert the Daily Payment Summary report from XSL to JavaScript.

This has been implemented in AudienceView 7.4.0.

The Daily Payment Summary report has been converted to JavaScript.

The labels can be configured in the Registry application Registry::EN::Application::Business Intelligence and Reports::Report Labels::Daily Payment Summary node.

AVD-11165

Add user BI object.

This has been implemented in AudienceView 7.4.0.

The user BI object has been added to Business Intelligence, allowing you to report on users in the system.

AVD-11310

Remove the Side Totals and Sub and Side-Totals 'Srt/Grp/Tot' options on the Business Intelligence and Reports application Business Intelligence|Results page.

This has been implemented in AudienceView 7.4.0.

The Side Totals and Sub and Side Totals options have been removed from the Business Intelligence and Reports application Business Intelligence|Results page's 'Srt/Grp/Tot' dropdown, and have been replaced with the 'Display Type' Data with Side-Totals option.

AVD-11322

Convert the Miscellaneous Items report from XSL to JavaScript.

This has been implemented in AudienceView 7.4.0.

The Miscellaneous Items report has been converted to JavaScript.

The labels can be configured in the Registry application Registry::EN::Application::Business Intelligence and Reports::Report Labels::Miscellanoues Items node.

AVD-11325

Replace the Credit Card Transaction Summary report with the Payment Gateway Transaction Summary report.

This has been implemented in AudienceView 7.4.0.

The Credit Card Transaction Summary report has been deprecated and replaced with the Payment Gateway Transaction Summary report.

The report shows external gateway transactions by status for both order based and non-order based reports. As a result, this report is an early indicator of payments that may exist in the payment gateway but where no order was finally created.

In addition, the criteria has been updated to allow the exclusion of Auths as these are typically not used, thus reducing the width of the report.

AVD-11633

Convert the Order Paid by Date report from XSL to JavaScript.

This has been implemented in AudienceView 7.4.0.

The Orders Paid by Date report has been converted to JavaScript.

The labels can be configured in the Registry application Registry::EN::Application::Business Intelligence and Reports::Report Labels::Orders Paid by Date node.

AVD-11829

Convert the Credit Debit Reconiliation report from XSL to JavaScript.

This has been implemented in AudienceView 7.4.0.

The Credit Debit Reconiliation report has been converted to JavaScript.

The labels can be configured in the Registry application Registry::EN::Application::Business Intelligence and Reports::Report Labels::Credit Debit Reconiliation node.

AVD-11837

Display multis and ranges in the extract report header.

This has been implemented in AudienceView 7.4.0.

All extract filters set by the user in BI were previously hidden but are now displayed on individual lines in the extract report's header criteria section. These lines appear under the subheading, Filter(s) Applied:

The extract criteria also appear in the extract report's criteria section above the filters section without a subheading. In the previous release in BI, only the first part of the criteria range was being shown.

AVD-11855

Issue

Solution

ID

Add key check validation support for ID TECH devices to the Encrypt GUI.

This has been implemented in AudienceView 7.4.0.

To help troubleshoot issues with the new ID TECH encrypted card readers, an optional key check value has been added to the column keys 1 and 2; a verify 'Component Key Check' to use when entering keys. Composite key validation is also applied after both of the key parts have been entered.

AVD-11644

Issue

Solution

ID

Create a script and script definition to create events in a batch (Create Multiple Events).

This has been implemented in AudienceView 7.4.0.

A Create Multiple Events script and script definition have been created.

They are designed to create multiple events based on an existing event. This script and script definition will become the basis for the upcoming Batch Event Creation tool, which will be accessed through the Event Configuration application. However the script definition can also be used with a standalone script job. The script expects a CSV source with the event codes (event_code) and dates (start_time, end_time and doors_open - optionally) for each event, and uses a designated existing event as the source for all other values. If start_time, end_time or doors_open time are not provided in the CSV source file, these values will be blank for the created events.

Detailed documentation will be provided in the near future (AVD-12196).

Known Limitations:

1.Saving changes to an existing script job (i.e. clicking 'Apply' on) that uses the Create Multiple Events script definition fails with due to a primary key constraint. When this happens, the script job will need to be recreated. This issue is being tracked as AVD-9855.

AVD-11493

Issue

Solution

ID

Re-style the reports.

This has been implemented in AudienceView 7.4.0.

The reports have been re-styled to align with the design of POS.

AVD-10587

AVD-11509

Issue

Solution

ID

Refactor how doWork methods are processed: to be asynchronous, synchronized by session and scalable across multiple threads

This has been implemented in AudienceView 7.4.0.

There is a new configuration parameter in default.json for av-avon called:

"doWorkWorkerThreadCount": 4

This number indicates how many worker threads van be created to handle simultaneous processing of doWork method calls from different sessions at the same time. It is recommended that this number does not exceed the number of cores on the system, and possibly even one less than that.

The default value is 4.

AVD-11386