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AudienceView Unlimited 7  Product Guides

As a ticket is successfully scanned, the application assigns it one of the following states:

Status

Description

Printed

The ticket has been printed but not yet scanned.

Used (In)

The ticket was successfully scanned In.

Used (Out)

The ticket was successfully scanned Out.

Re-entered

The ticket was successfully scanned In after being scanned Out. Re-entered tickets cannot be scanned In unless they have been scanned Out again.

If an error occurred when scanning, the status of the ticket is changed to one of the following:

Status

Description

Ticket Not Found

An invalid ticket number was scanned.

Ticket Used

Ticket has already been scanned In or Out (based on your 'Scan Type').

Wrong Event

The ticket number is valid but not for the selected event(s).

Wrong Gate

Based on the selected gate, the ticket is not allowed access.

Cancelled

The ticket has been cancelled. If a cancelled ticket is scanned, the application reports the error and cancellation reason. The ticket's status does not change.