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Access Control

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Access Control is used to validate and record the use of admission tickets when ticket holders attempt to enter an event.

When customers present tickets at an event, you can use ticket scanners/mobile devices to scan the ticket. Using colours, status displays and optional device sounds, Access Control notifies the user whether the ticket is valid and if not, displays a reason for the error.

The files related to Access Control for ticket scanners are located within the %AudienceView%\UI\GateManagement directory. The files related to Access Control for mobile devices (AudienceView Unlimited Scan) are located in the %AudienceView%\UI\MobileScan directory.

The AudienceView Unlimited Scan app can be downloaded from the Google Play Store (Android) and the Apple Store (iOS). For more information, refer to Configuring Your Mobile Device for Scanning.

 

The following table lists and describes the pages used by Access Control:

Page

Description

configuration.asp

Enables users to configure scanning options.

default.asp

The default page loaded when users attempt access Access Control. This page enables users to log on.

logonChangePassword.asp

Page that appears when a user’s password expires.

events.asp

Enables users with TSeventCO::search permission to search for events for scanning. For more information, refer to Configuring Access Control in Application Security.

Users can select multiple events from this page for scanning.

The date format displayed here is determined by the default date format defined in the Registry. You can overwrite this format by setting the format in the TSeventCO::Query::Clause::Start Date node.

Events displayed in a user’s search results are based on the 'On Calendar' and 'On Sale' date settings configured for their role.

report.asp

Displays the Scanned Tickets Report within Access Contol.

Access to this page is determined by the Reporting content page. For more information, refer to Configuring Access Control in Application Security.

scan.asp

Enables users to scan tickets.

To customize the scan colours, refer to Configuring Default Scan Colours.