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Navigation: Access Control

Scanning Tickets

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The process of ticket scanning is also referred to as marking. As ticket holders present their tickets, you use your scannerémobile device to scan the tickets bar code into Access Control. Access Control will determine whether the ticket is valid for the event and notify you whether the scan passed or failed. Whenever a ticket is scanned, Access Control stores the result of the scan in your database. This can then be used for reporting.

The following sections describe how to work with Access Control to scan tickets:

Logging On to Access Control

Access Control Options Page

Troubleshooting Access Control Login Problems

Changing Your Access Control Password

Marking Tickets

Access Control Notifications

Scanning Bundle Passes

Troubleshooting Ticket Scanning Errors

Searching for an Event in Access Control

Checking a Ticket’s Status

Showing Order and Customer Details