When creating a Google Analytics account you have the option of defining your website as an e-commerce site or not. To track transactions through the website must be an ecommerce site.
To set your website as an ecommerce site:
1.Log into your Google Analytics account.
Your Google Analytics home page appears.
2.Click Edit next to the website profile that you want to work with.
The Profile Settings - Google Analytics page appears.
3.Click Edit on the far right side of the Main Website Profile Information header.
The Edit Profile Information - Google Analytics page appears.
4.Select the radio button next to Yes, an E-commerce Site.
5.Click 'Save Changes'.