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Navigation: Getting Started

Performing Searches

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There are several search pages that enable you to find customers, orders, gift certificates, seats, bundles, and more. Many of these searches share characteristics, enabling you to search by a number of different criteria to get the information you need. Search strategies are essentially the same across the application.

The following search functionality is common to all searches:

Search fields are not case sensitive. Entering an uppercase letter (A) is treated the same as a lowercase letter (a).

Wildcard characters can be used to search for partial strings.

Specify the number of records displayed per page of search results can be specified using the 'Page Size' field.

Speficy how you want to match you defined terms using the 'Search Type' field:

Match Any: When you want to search for records containing one or more of the search terms you selected.

Match All: When you want to search for records that contain all of the search terms you selected.

Whenever there is a multi-data text field, you can click addField-7.X to add additional fields. Records that match any of the additional search fields (Boolean OR) are returned.

Use the 'Next >>' and '<< Previous' buttons to navigate between multi-page results.

Search criteria can be cleared by clicking 'Reload'.

Load an alternative search by clicking 'Load New Search'.

Several fields have a magnifyingGlass-7.X next to them. Clicking it will open a window so that you can search for that item.