The Preferences category enables you to configure the default settings for all users, such as default searches. You can overwrite these defaults at the role and user level in Application Security. For more information, refer to Configuring Default System Preferences.
The Registry - System::Configuration::Preferences node contains the following properties:
Preference |
Description |
Customer View |
Default: customerBasic.asp Defines where users will be redirected when a customer is loaded. •customerBasic.asp: When a main customer is selected users will be directed to the Customer|Basic page. When a secondary contact is selected, users will be taken to the Customer|Advanced page. •customerActivities.asp: When an account is selected users will be directed to the Customer|Activities page.
This field is case sensitive. |
Default Best Available Workflow |
Default: Price Type Defines the best available workflow that will be used in the Desktop. Users can toggle between the two options. •Price Type: Returns the best available seats by price type •Price Zone: Returns the best available price types by price zone. |
Default Business Intelligence Search Object |
Default: TSorderCO Defines the collection object that users will use when searching. You can change the value to any of the following: •TSadmissionCO •TSbundleCO •TScorrespondenceCO •TScustomerCO •TSgiftCertificateCO •TSgiftCO (donations) •TSmiscellaneousItemsCO •TSnoteCO •TSoffersCO •TSorderCO •TSorderPaymentCO •TSorderRequestCO •TSperformanceCO •TSserviceChargeCO •TSticketCO
This field is case sensitive. |
Default Customer Activities Correspondence Search |
Default: Default Customer Activities Correspondence Search Defines the BI query that is used in the correspondence search section of the Customer Services - Customer|Activities page. This field is case sensitive. |
Default Customer Activities Note Search |
Default: Default Customer Activities Note Search Defines the BI query that is used in the note search section of the Customer Services - Customer|Activities page. This field is case sensitive. |
Default Customer Activities Offer Search |
Default: Default Customer Activities Offer Search Defines the BI query that is used in the offer search section of the Customer Services - Customer|Activities page. This field is case sensitive. |
Default Customer Activities Opportunity Search |
Default: Default Customer Activities Opportunity Search Defines the BI query that is used in the opportunity search section of the Customer Services - Customer|Activities page. This field is case sensitive. |
Default Customer History Gift Search |
Default: Default Customer History Gift By Fiscal Year Defines the BI query that is used when performing a customer search on the Customer Services - Customer|History|Gift page. This field is case sensitive. |
Default Customer History Membership Points Search |
Default: Default Customer History Membership Points Search Defines the BI query that is used when performing a customer search on the Customer Services - Customer|History|Point page. This field is case sensitive. |
Default Customer History Orders |
Default: Default Customer History Orders Defines the BI query that is used when performing a customer search on the Customer Services - Customer|History|Orders page. This field is case sensitive. |
Default Customer Notes Search |
Default: Default Customer Notes Search Defines the BI query that is used when performing a customer search on the Customer Services - Customer|Notes page. This field is case sensitive. |
Default Customer Search |
Default: Default Customer Search Defines the BI query that is used when performing a customer search on the Customer Services - Customer|Search page. This field is case sensitive. |
Default Exchange Events Search |
Default: Default Exchange Events Search Defines the BI query that is used when searching for Exchange To events after clicking 'Exchange' on the Customer Services - Order|Bundles|Seats page. This field is case sensitive. |
Default Gift Search |
Default: Default Gift Search Defines the BI query that is used when performing a gift search on the Customer Services - Gift|Search page. This field is case sensitive. |
Default Item Search |
Default: Default Item Search Defines the BI query that is used when performing a miscellaneous item search on the Customer Services - Miscellaneous Items|Search page. This field is case sensitive. |
Default My Notes Tab View |
Default: Created Defines the page that will automatically open when clicking on the My Notes and Shortcuts - My Notes|Home page. |
Default Offers Search |
Default: Default Offers Search Defines the BI query that is used when performing an offers search on the Customer Services - Offers|Search page. This field is case sensitive. |
Default Order Search |
Default: Default Order Search Defines the BI query that is used when performing an order search on the Customer Services - Order|Search page. This field is case sensitive. |
Default Seats Search |
Default: Default Seats Search Defines the BI query that is used when performing a seat search on the Customer Services - Events|Search page. This field is case sensitive. |
Map Legend Button Admissions |
Default: 1 Defines whether or not the expandable 'Admissions' accordion is displayed on the Customer Services - Events|Map page: •1: The 'Admissions' accordion is displayed (binary on) •0: The 'Admissions' accordion is not displayed (binary off) |
Map Legend Button Holds |
Default: 0 Defines whether or not the expandable 'Holds' accordion is displayed on the Customer Services - Events|Map page: •1: The 'Holds' accordion is displayed (binary on) •0: The 'Holds' accordion is not displayed (binary off) |
Map Legend Button Prices |
Default: 1 Defines whether or not the expandable 'Prices' accordion is displayed on the Customer Services - Events|Map page: •1: The 'Prices' accordion is displayed (binary on) •0: The 'Prices' accordion is not displayed (binary off) |
New Order Holds Customer |
Default: no Defines whether or not the currently loaded customer will be retained when the 'New Order' button is clicked •no: Indicates new orders will not contain a customer. •yes: Indicates new orders will contain the current customer. For example, if you set this to yes and create an order for customer Joe Smith. Creating a new order would assign the same customer (Joe Smith) to the new order. This impacts new orders created from the following pages in Customer Services: ▪Order|Summary ▪Order|Customer ▪Order|Seats ▪Order|Bundles ▪Order|Donations |
Next Customer Landing Page |
Default: seatSearch.asp Defines the page where users will be redirected when the 'Next Customer' button is clicked. While this field can be set to any page within Customer Services, it is recommended that you only set it to one of the following: •bundleSelect.asp •customerSearch.asp •giftsSearch.asp •miscItemsSearch.asp •offerSearch.asp •orderSearch.asp •seatSearch.asp
This field is case sensitive. |
Event View |
Default: seatMap.asp Defines the page that will automatically display when users select an event link from the Events|Search page. You can enter any of the following ASP pages to redirect the user to the selected page: •seatMap.asp: Loads the Events|Map page. •seatAvailability.asp: Loads the Events|Availability page. •seatBestAvail.asp: Loads the Events|Best Available page. •quickSale.asp: Loads the Events|Quick Sale page. •eventCalendar.asp: Loads the Events|Calendar page.
This field is case sensitive. |
