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Whenever you add a printer, the printer will be available the next time you log in. You can add printers using the Registry - System::Configuration::Printers node. For more information, refer to Configuring Printers.

 

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Caution

Before adding a printer, contact Support to install and configure the printer on every server using Windows' Printers and Faxes.

 

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The printer nodes contain the following properties:

Field

Description

Node Name

Enter a unique name to identify the printer in the Registry (Printer1).

The 'Node Name' cannot contain spaces.

Type

When adding a new printer, select the type of printer that will be used:

Server Printer: A network-connected printer (Server Printer was formerly known as Local).

Gateway: A Fortress printer (Gateway was formerly known as Remote).

Client: A browser-based printer.

Printer Location

 

By setting a 'Location' and assigning it to a group, you can control which printer (and payment terminal) options appear to users.

 

The physical location where the printer is situated (Window 1, Gate 3).

By assigning 'Locations' to printers and (payment terminals), you can better control the available printers.

When a user selects this location from the Change Your Settings dialog box (SHIFT+ S), only the printers assigned the location will be available.

If there is only one valid printer (or payment terminal) available to the user, it is selected by default.

If a 'Location' is set, then the printers with that location and all of the printer without locations will be available to the user. If no location is set on the user, then only the printers that do not have a location will be available.

 

Locations are added using the Location list.

Devices

Select the type of device this printer represents.

FGL2: Friendly Ghost Language, version 2. This option is available for the Server Printer and Client printer 'Type'.

FGL4: Friendly Ghost Language, version 4. This option is available for the Server Printer and Client printer 'Type'.

Windows: Windows-compatible printers. This option is available for the Server Printer printer 'Type'.

PDF: Portable Document Format. This option is available for the Client printer 'Type'. When using PDF, ensure that the 'DPI' is set to 72.

DPI

Dots per inch (DPI) of your printer’s output (200 or 300).

The application determines which DPI settings to use as follows:

1.Settings from the printer’s Windows device driver, if any.

2.Settings in the Registry for the printer, if any.

3.Settings on the ticket template’s device.

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Caution

Scaling will occur if the DPI settings of the Windows device driver or the Registry do not match the DPI settings from the ticket template. Scaling is based on the DPI settings first from the Windows device driver, and then, if not available, from the Registry.

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Information

If PDF is selected from the 'Device' dropdown, the 'DPI' must be set to 72.

Label

The user-facing name of the printer.

margin left

Sets the tickets margins for n x n printing.

margin top

Sets the tickets margins for n x n printing.

Queue

If this is a local printer you need only enter its name. If the printer is not local, enter the direct path and name of the printer, as it appears in MS Windows.

To find the queue name, go to Windows’ Printer and Faxes window, right-click on the appropriate printer, select Properties and copy the text in the top field of the General tab. Paste this text into the 'Queue' field.

The value entered in this field cannot contain spaces.

spacing horizontal

For n x n printing (printing multiple tickets per page), this specifies the horizontal space between tickets. This is only used if you specify values for tickets high and tickets wide.

spacing vertical

For n x n printing (printing multiple tickets per page), this specifies the vertical space between tickets. This is only used if you specify values for tickets high and tickets wide.

Stock

Select the appropriate default stock size for this printer.

ticket cutting

For FGL printers, this specifies when to cut tickets.

None: Indicates no ticket printing.

Per Order: Indicates that tickets are to be cut after each order.

Per Ticket: Indicates that tickets are to be cut after each ticket.

tickets high

For n x n printing (printing multiple tickets per page), this specifies the number of tickets that are to be printed vertically on the page.

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Information

For example, three tickets high x two tickets wide would print a total of six tickets per page.

 

tickets wide

For n x n printing (printing multiple tickets per page), this specifies the number of tickets that are to be printed horizontally on a page.

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Information

For example, three tickets high x two tickets wide would print a total of six tickets per page.

 

void template

For n x n (printing multiple tickets per page), this prints Void across unused tickets on the sheet of tickets (sports season tickets).

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Information

For example, if printing tickets 3x2 (for a total of six tickets a page) and wanted to print only 4 tickets, the page would contain 2 blank ticket stocks. Setting the void template will fill those two blank spots. Templates are configured using the General Configuration - Tickets pages.