The customerTickets.asp page displays all of the customer's upcoming events and tickets. All admissions are grouped by event, and events are grouped by month. If the customer purchased admissions for the same event in multiple orders, the admissions will be displayed as if all of the admissions were in the same order.
Customer can click 'Add to Wallet' to add a virtual copy of their printed/downloaded tickets to their digital wallets, or they can select a set of admissions within an event, and click 'Resell' to start the resale process.
Once customers confirm their selections, they are redirected Vivid Seats. The ticket numbers for the selected admissions are passed to Vivid Seats. Vivid Seats uses the ticket numbers to obtain further data (event, seat locations), which is pre-populated in the Vivid Seats resale listing flow.
You can customize the field labels and buttons within the customerTickets.asp page using the following Registry - Registry::EN nodes and keys:
Node |
Key |
Default Label |
Application::Online::Accounts::Browser Titles |
Events and Tickets |
Events and Tickets |
Application::Online::Events and Tickets |
Offset Hours |
Default: 4 Determines how many hours after the event's 'End Date' (if there is one, otherwise after the 'Start Date') the events will appear in the customers' My Account - Events and Tickets pages. |
Application::Online::Events and Tickets |
Not Eligible for Resale |
Not Eligible |
Application::Online::Events and Tickets |
Ready |
Eligible |
Application::Online::Events and Tickets |
Listed |
Listed |
Application::Online::Events and Tickets |
Resold |
Resold |
Application::Online::Events and Tickets |
Info Article ID |
50BAC391-7635-4893-846C-6374E7D545C0 |
Application::Online::Events and Tickets |
View Article ID |
5F55F6F6-95E2-4EDD-99C5-DE2A14DEB358 |
Application::Online::Events and Tickets |
Exchange Article ID |
9D324BB1-0974-442D-8160-23893511471A |
Application::Online::Events and Tickets |
Confirm Article ID |
A9BAB8B8-CB3F-4CDB-82D0-B3672BC69C2C |
Application::Online::Messages |
Continuing will clear cart |
Continuing will remove all items currently in your shopping cart. |
Application::Online::Accounts::Section Titles |
Events and Tickets |
Events and Tickets |
Application::Online::Events and Tickets |
View |
View |
Application::Online::Events and Tickets |
Exchange |
Exchange |
Application::Online::Events and Tickets |
Events |
Events |
Application::Online::Events and Tickets |
Tickets |
Tickets |
Event::Events |
priceType |
price type |
Application::Online::Events and Tickets |
Status |
Status |
Application::Online::Events and Tickets |
Amount |
Amount |
Application::Online::Events and Tickets |
Add To Apple Wallet Alt |
Add to Apple Wallet Button |
Application::Online::Events and Tickets |
Tickets Not Eligible To Sell |
Tickets Not Eligible To Sell |
Application::Online::Events and Tickets |
Sell Tickets |
Sell Tickets |
Application::Online::Events and Tickets |
Exchange Button |
Exchange |
Application::Online::Messages |
No Events |
You currently have no upcoming events. |
Application::Online::Navigation |
closeButton |
Close |
Application::Online::Events and Tickets |
Resell |
Resell Tickets |
Application::Online::Events and Tickets |
Select |
Select Tickets |
Application::Online::Events and Tickets |
Review |
Review |
Application::Online::Events and Tickets |
ticket(s) selected |
Selected |
Application |
All |
All |
Application |
None |
None |
Application::Online::Navigation |
Back |
Back |
Application::Online::Navigation |
cancelButton |
Cancel |
Application::Online::Events and Tickets |
Continue |
Continue |
Application::Online::Events and Tickets |
Confirm Resale |
Confirm |
The following .INC file labels also appear on this page:
