•Online Gift Certificates/Gift Cards .asp Pages
You can customize several online components to meet your organization’s needs. These components include field labels, buttons and messages.
Most labels used online can be customized in the Registry.
In general, onine labels and buttons can be customized using these nodes:
Node |
Sub Nodes |
Application |
Base Node Online Customer |
Business Objects |
TSorderBO TSbundleBO TScustomerBO TScontentBO TSmapBO |
Collection Objects |
TSeventCO TSorderCO TSorderAdmissionCO |
|
Information Modifications made to business or collections objects within the Registry affect all interfaces. To only update online labels, modify the corresponding Application Security - Group|Attributes page. To locate a node in Application Security, find the corresponding Business Object or Collection Object and typically the node name reflects the same structure from the Registry. For example, TSticketBO::Customer::Customer Class would be Customer Customer Class under the TSticketBO. For more information, refer to Online Sales Groups, Role and User and Configuring the WebSales User. |
The following sections outline the configurable fields available online.
Buy Link Labels
•The Event Buy Link Label Behaviour
Describes how calendar configurations determine the event Buy link text that appears.
Online Include Files
•Commonly Used Include File Labels
This page describes some of the more commonly used include files.
•3DSecure.inc
Displays 3-D Secure related labels when an applicable payment method is used.
•accountHeader.inc
Displays the account header across all of the My Account pages.
•accountNav.inc
Displays the various options within My Account (Ticket History, Offers, Friends).
•brand_top.inc
Displays the Logout and Help buttons throughout the site.
•common.inc
Displays the availability threshold indicators.
•customer_notifications.inc
Displays various customer notifications in the header across the site.
•error.inc
Displays error message labels in various parts of the site.
•flowIndicator.inc
Displays the customer's progress through the checkout flow.
•hc.inc
Displays the human check (hc) screen when tickets are added to the order.
•head.inc
Displays general messages used throughout the site.
•lookupAddress.inc
Displays messages that appear when using address verification.
•order_info.inc
Displays general seating information throughout the site (section, row, seat).
•promoCode.inc
Displays the promotion code box where customers can enter access codes.
•seatMessages.inc
Displays messages assigned to seats in the shopping cart.
•spotLight.inc
Displays the internal spotlight messages.
You can customize the error and warning messages, used exclusively online, at anytime. These messages are located in the Registry - Registry::EN::Application::Online::Messages node.
To customize messages used globally across all interfaces, use the Registry::Alerts node. For more information, refer to the Registry Alerts.
Online Account .asp Pages
•accountBenefits.asp
The Benefits page within My Account.
•accountEvents.asp
The Upcoming Events page within My Account.
•accountFriends.asp
The Friends page within My Account.
•accountInformation.asp
The Contact Information page within My Account.
•accountMarketing.asp
The Tell Us More page within My Account.
•accountMemberships.asp
The Memberships page within My Account.
•accountMessageList.asp
The Message Centre page within My Account.
•accountMessageView.asp
The page that displays the particular message’s details.
•accountPoints.asp
The Points page within My Account that displays the customer's loyalty points and applicable incremental memberships.
•accountSavedPayment.asp
The page that displays the customer's saved payment information.
•changePassword.asp
The Change Password page within My Account.
•createAccount.asp and createAccountWithOption.asp
The Create Account page that customers use when initially creating an account.
•customerOffers.asp
The Offers page within My Account that allows customers to view, accept and decline offers.
•customerTickets.asp
The Customer Events and Tickets within My Account allows customer to view their upcoming events and list tickets for resale.
•forgotPassword.asp
The Forgot Password page that displays when customers have clicked the Forgot Your Password link on the login.asp page.
•listOrders.asp
The Order History/Forward Tickets page within My Account. This page allows customers to view their recent orders and to forward/reprint emailed tickets.
•login.asp
The Login page where customers can choose to log into their existing accounts or to create a new one.
•logout.asp
The Successful Logout page displays when a logged-in customer clicks the logout.
•maintainAccount.asp
Displays the My Account home page.
•maintainAccountPaymentMethods.asp
Displays the customer's saved payment information.
•maintainAddresses.asp
The Addresses page that displays when customers click on Add Address from the accountInformation.asp page.
•maintainContacts.asp
The Contacts page that displays when customers click on Add Contact from the accountInformation.asp page.
•ticketForwardAdmissions.asp
The Reprint Tickets light box that appears when customers click on Forward/Reprint Tickets within the listOrders.asp page.
•ticketForwardDetails.asp
The Reprint Tickets Details light box that appears after customers have selected the event that they want to forward/reprint. This is where customers enter the email address.
•ticketUsage.asp
The Ticket History page within My Account.
Online Bundle .asp Pages
•bundleResult.asp
The Bundle Results page that displays the seats that were selected for the bundle.
•bundleSelect.asp
The Select Your Package Options page that displays the available events that can be selected for a particular bundle.
•bundleSelectGift.asp
The page that displays the available gifts on a bundle.
•bundleSelectMiscItem.asp
The page that displays the available miscellaneous items on a bundle.
Online Event .asp Pages
•calendarWidget.asp
The calendar widget.
•default.asp
The home page.
•mapSelect.asp
The Select-a-Seat map that customers can use to select the seat that they want.
•seatSelect.asp
The Best Available page that customers can use to find the best available seat using criteria that they set.
Online Donations .asp Page
•donationDetails.asp
The Make a Donation page where customers can select a gift/donation to add to their shopping carts.
Online Gift Certificates/Gift Cards .asp Pages
•giftCardAddPayment.asp
The Redeem a Pass, Gift Card or Credit page that appears when customers are redeeming a gift card on an order (appears after selecting).
•giftCardAddReload.asp
The Check Your Card Balance light box that appears when customers select to reload a gift card.
•giftCardInquiryReload.asp
The Check Your Card Balance light box that appears when customers select Check Gift Card Balance from My Account.
•giftCardListPayments.asp
The Select Your card to get started page that displays all of the available gift certificates/gift cards that customers can use to make a payment.
•giftCardListReloads.asp
The Select Your card to get started page that displays all of the available gift certificates/gift cards that customers can use reload.
•giftCertificateDetails.asp
The Purchase a Gift Card page where customers can selected the type of gift card that they want to buy.
Online Order .asp Pages
•friendlyDispatch.asp
The Ship-To page that allows customers to create an account for their friends/ship the contents of their orders to their friends.
•loginDelivery.asp
The Delivery Details page that customers use to select their perferred delivery method and shipping/billing addresses (if configured) for a particular order.
•miscItemDetail.asp
The page that displays the details of the selected miscellaneous item.
•optionalCharge.asp
The optional pop-up that displays when an 'Add-On Article' has been added to a charge (Product Configuration application Charges|Details page).
•orderContact.asp
The Billing Info page is where customers verify their address/contact information and select a payment method for a particular order before it is created.
•orderQuestions.asp
The Questions page where customers can respond to configured questions.
•paymentPlans.asp
The Payment Plans page is where customer select from any available payment plans.
•redeemOffer.asp
The Redeem Offer page that displays when customers are adding offers to orders.
•reservationConfirm.asp
The Reservation Summary page that displays when customers have successfully made an online reservation.
•shoppingCart.asp
The Shopping Cart page that displays all of the items that customers have selected to purchase on the current order. Customers reach this page whenever they add an item to the current order or click Shopping Cart in the upper right-hand corner.
•showSeats.asp
The Seat Map page that displays customers' selected seats when they click on Show Seats from the shoppingCart.asp page.
•viewOrder.asp
The Order Summary page that displays once an order has been completed. It contains the order information, confirmation number and the 'Printer-Friendly' print button.
•waiting.asp
The Virtual Waiting Room page.
Online Exchange .asp Pages
The Start Your Exchange page that displays the customer's selected Exchange From tickets, and allows them to search for Exchange To events.
The Exchange Overview page that displays an overview of the exchange before the customer confirms the transaction.
The Exchange Summary page that displays the customer's new tickets and allows them to download them/view a print-friendly invoice.
Other Online .asp Pages
•chooseLanguage.asp
The Select a Language page where customers can select the language that the site will appear in (if configured).
•urlPopup.asp
The More Information page.
