Various aspect of the online must be enabled through the Application Security - Group|Content page.
To enable Online content:
1.Open Application Security from the Desktop.
The Group|Search page appears.
2.Search for and select the WebSales or Anonymous WebSales group.
The Group|Basic page appears.
3.Select the Content tab.
The Group|Content page appears.
4.Select the Online property.
5.Select the Online content that you want to enable:
▪Add This: Enables the Add This functionality online
▪Add A Gift Recipient: Allows customers to create an account for a friend.
▪advancedBundles: Not currently in use.
▪Analytics: Enables the Google Analytics feed for the user
▪bundleResult: Allows access to the bundleResult.asp page
▪bundleSelect: Allows access to the bundleSelect.asp page
▪bundleSelect Aisle Seats Checkbox: Allows access to the Aisle Seats check box on the bundleSelect.asp page
▪bundleSelect Unobstructed Seats Checkbox: Allows access to the 'Unobstructed Seats?' check box on the bundleSelect.asp page
▪bundles: Allows access to the bundles.asp page
▪Change Profile: Not currently in use.
▪chooseLanguage: Allows access to the chooseLanguage.asp page
▪createAccount: Allows access to the createAccount.asp page
▪Create Campaign: Allows event owner portal users to create email campaigns.
▪Create Contact: Allows event owner portal users to add people and email addresses to the marketing contact list.
▪Create Event: Allows event owner portal users to create events.
▪Create Profile: Allows event owner portal users to create a new profile.
▪Create Question: Allows event owner portal users to create questions.
▪Create Venue: Allows event owner portal users to create venues/event locations
▪Customer Account Home: Allows access to the maintainAccount.asp page
▪Customer Account Information: Allows access to the accountInformation.asp page
▪Customer Addresses: Allows access to the addresses portion of the accountInformation.asp page
▪Customer Benefits: Allows access to the accountBenefits.asp page
▪Customer Change Password: Allows access to the Change Password functionality
▪Customer Check Card Balance: Allows access to the check card balance functionality on the maintainAccount.asp page
▪Customer Contacts: Allows access to the contacts section of the accountInformation.asp page
▪Customer Events and Tickets: Allows access to the customerTickets.asp page.
This page allows customers to add tickets to their digital wallets (Apple Wallet) and resell their tickets.
▪Customer Events and Tickets - Exchanges: Allows access to the Events and Tickets - Exchanges page and the exchange functionality.
▪Customer Friends: Allows access to the accountFriends.asp page
▪Customer Gift Aid: Enables the Gift Aid Declaration section of the createAccount.asp and accountInformation.asp pages.
▪Customer Marketing Data: Allows access to the marketing data functionality on the accountMarketing.asp page
▪Customer Memberships: Allows access to the accountMemberships.asp page
▪Customer Message List: Allows access to the accountMessageList.asp page
▪Customer Message View: Allows access to the accountMessageView.asp page (to view a message)
▪Customer Notifications: Displays notifications about waiting offers and/or messages at the top of every page online. Otherwise customers will have to proactively check their accounts.
▪Customer Offers: Allows access to the customerOffers.asp page
▪Customer Order History: Allows access to the listOrders.asp page
▪Customer Points: Allows access to the accountPoints.asp page.
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Caution You should not enable both Customer Points and Customer Value at the same time. |
▪Customer Saved Payment: Allows customers to save payment methods to their accounts
▪Customer Ticket History: Allows access to the ticketUsage.asp page
▪Customer Upcoming Events: Allows access to the accountEvents.asp page
▪Customer Value: Allows customers to view their membership rank, accrued points and their rank within the membership. Customer statistics must be enabled in the Desktop first. For more information, refer to Enabling Customer Statistics in the Desktop.
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Caution You should not enable both Customer Points and Customer Value at the same time. |
▪Customer View Tickets: Displays the View Tickets link that directs customers to their digital tickets in the account menu.
▪Customer Without Account: Allows customer to purchase tickets without creating an account
▪Event Dashboard: Not currently in use.
▪Event Reports: Not currently in use.
▪Exchanges To Event: Allows access to the exchangeEvents.asp page.
▪Exchanges Overview: Allows access to the exchangeOverview.asp page.
▪Exchanges Summary: Allows access to the exchangeSummary.asp page.
▪forgotPassword: Allows access to the forgotPassword.asp page
▪Account Credit / Gift Card Payments: Allows customer to view/purchase/redeem account credits and gift cards.
▪Gifts: Allows access to the donations.asp page
▪Google Tag Manager: Enables Google Tag Manager for the user.
▪help: Allows access to the help.asp page
▪Invitations:
▪login: Allows access to the login.asp page
▪login Account Create: Allows the user access to the loginAccountCreate.asp page
▪login Account Login: Allows access to the loginAccountLogin.asp page
This option should not be enabled for the WebSales group.
▪loginDelivery: Allows access to the loginDelivery.asp page
▪logout: Allows access to the logout.asp page
▪Lookup Address: Enables the Lookup Address functionality
▪Maintain Account:
▪maintainAddress: Allows access to the maintainAddress.asp page
▪maintainContact: Allow access to the maintainContact.asp page
▪mapSelect: Allows access to the mapSelect.asp page
▪Market This Event:
▪miscItemDetail: Allows access to the miscItemDetail.asp page
To load miscellaneous items online, the load action for the TSsalesBO property must also be enabled on the Application Security - Groups|Permissions page.
▪My Account Recommendations: Allows access to the 'Recommendations' functionality in the My Account pages
▪My Events: Not currently in use.
▪orderContact: Allows access to the orderContact.asp page
▪orderQuestions
▪Promotion - Bundle Select: Enables the promotion access code box on the bundleSelect.asp page.
▪Promotion - Default: Enables the promotion access code box on default.asp
▪Promotion - Map Select: Enables the promotion access code box on the mapSelect.asp page.
▪Promotion - Seat Select: Enables the promotion access code box on the seatSelect.asp page.
▪renewalNotes: Allows access to the renewalNotes.asp page
▪reservationConfirm: Allows access to the reservationConfirm.asp page, enabling reservations on the loginDelivery.asp page
▪Sale Dispatch: Allows access to the friendlyDispatch.asp page
Selecting Sale Dispatch for Anonymous WebSales and WebSales will allow users to gift an order when they log in on the shopping cart.
Selecting Sale Dispatch for WebSales only, will allow users who are already logged to gift an order before continuing from the shopping cart to the order.
▪seatMessage: Allows access to the seatMessage.asp page, displaying any seat message configured on venues/events
▪seatSelect: Allows access to the seatSelect.asp page
▪seatSelect Aisle Seats Checkbox: Allows access to the 'Aisle Seats' check box on the seatSelect.asp page
▪seatSelect Selected Zone Color: Allows access to the 'Selected Zone Color' functionality on the seatSelect.asp page
▪seatSelect Unobstructed Seats Checkbox: Allows access to the 'Unobstructed Seats?' check box on the seatSelect.asp page
▪Shipping Address: Allows Online users to select a different shipping address on the shoppingCart.asp page via the 'Shipping Address' dropdown
▪Shipping Contact: Allows Online users to select a different shipping contact on the shoppingCart.asp page via the 'Shipping Contact' dropdown
▪Shipping Email Address: Allows Online users to select a different email address to ship PDF tickets to on the shoppingCart.asp page via the 'Shipping Email Address' dropdown
▪shoppingCart: Allows access to the shoppingCart.asp page
▪shoppingCart Recommendations: Allows access to the 'Recommendations' functionality in the shoppingCart.asp page
▪Show Customer Photo: Displays pre-existing customer photos in My Account, and allows customers to change the image (if one already exists)
▪showSeats: Allows access to the showSeats.asp page
▪Suggested Gifts: Enables the use of a suggested donation online
▪tickets: Allows access to the default.asp page
▪tickets Availability: Allows access to the Availability functionality on the default.asp page
▪Ticket Reprint/Forwarding: Allows the user to reprint a ticket or forward it online
▪viewOrder: Allows access to the viewOrder.asp page
▪wordVerification: Allows access to the CAPTCHA page.
6.Click 'Apply'.
A window confirms that the group was updated.
7.Click 'OK'.
