The Customer|History|Requests page contains a detailed list of all requests that have been opened for the customer. Click any request record to go to the Order|Summary page.
The following image illustrates the Customer|History|Requests page:
The Customer|History|Requests page contains the following properties:
Field |
Description |
Request Number |
The unique number used to identify the request. All displayed requests are sorted by this field. |
Request Date |
The date of the request. |
Request Status |
The status of the request (e.g Chargeable pending fulfillment, Not chargeable pending fulfillment, Cancelled, Filled, Not Fillable). |
Request Amount |
The cost of the ticket (excluding taxes and service charges). |