AudienceView Unlimited 7  Product Guides

Customers can accept the offers you have created for them online, and then pay for their orders.

To accept an offer Online:

1.Navigate to 'My Account' and log in using the appropriate user name and password.

The home page appears.

2.Click on the 'My Account' action link.
You are navigated to the 'Account Options' page. If offers are available, this will be indicated under the Messages section of the page.

3.Click You have offer(s) or the Offers tab.
You are navigated to the Offers page.

4.Click Add to Order in the row corresponding with the offer that you want accept.
You are navigated to the Shopping Cart page displaying the contents of the offer in the order.

5.If the offer 'Type' was set to Partial, you can remove seats that you do not want to purchase:

a.Select the 'Remove' check box next to the seat(s) that you do not want to purchase.

b.Click 'Update'.
The screen refreshes and the seat has been removed from the shopping cart.

6.Pay for the order as per a usual online order.

7.When you return to the Offers section within My Account, you can decline the seats that you did not purchase by clicking Decline Remaining.

When accessing offers online, you can add items on offer that are currently associated to other customers. By submitting the customer number of the customer owning the offer and the access code on the offer, you can access them and add them to an order for payment.

To access offers from other customers:

1.Navigate to the online application.

2.Click on the 'My Account' action link to navigate to the My Account page to log into the online application.

3.Log into the application using the appropriate user name and password.
The home page appears.

4.Click on the 'My Account' action link.
The Account Options page appears. If offers are available, this will be indicated under the Messages section of the page.

1.Click You have offer(s) or the Customer Offers and Renewals.
The Offers page appears.

5.Enter the customer number of the customer associated to the offer and the access code in the 'Customer #'* field and the Access Code fields respectively in the Add another customer's offer section.

6.Click 'Add to My Order'.
The Shopping Cart page appears, displaying the contents of the offer in the order.

7.Pay for the order as per a usual online order.

Customers can decline the offers you have created for them online.

To decline an offer Online:

1.Navigate 'My Account' and log in using the appropriate user name and password.

2.The home page appears.

3.Click on the 'My Account' action link.
You are navigated to the 'Account Options' page. If offers are available, this will be indicated under the Messages section of the page.

4.Click 'You have offer(s)' or the Offers tab.
You are navigated to the Offers page.

1.Click Decline in the row corresponding with the offer that you want decline.
A window prompts you to confirm that you want to decline the offer and release the items.

5.Click 'OK'.
The offer is removed from the Offers page.

6.If the offer 'Type' was set to Partial, you can remove seats that you do not want to purchase:

a.Select the 'Remove' check box next to the seat(s) that you do not want to purchase.

b.Click 'Update'.
The screen refreshes and the seat has been removed from the shopping cart.

7.Pay for the order as per a usual online order.

When you return to the Offers section within My Account, you can decline the seats that you did not purchase by clicking Decline Remaining.