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AudienceView Unlimited 7  Product Guides

The Customer Services - Order|Other|Items page displays all miscellaneous items on the order and the related details. Selecting a miscellaneous item row will show the details.

 

If a miscellaneous item has been configured with Order Line Item questions they will appear on this page.

The following image illustrates the Customer Services - Order|Other|Items page:

 

CS-Order-Other-Items-7.27

The Customer Services - Order|Other|Items page contains the following properties:

Fields

Description

Name

The name of the miscellaneous item.

Description

The description of the miscellaneous item.

Type

Merchandise: Items to sell (T-shirts). Only miscellanoues items with a 'Type' of Merchandisewill be available to the point of sale interface (POS).

Membership: Points programs, fan clubs and more.

Other: Any other discretionary charges.

Pass: All access passes, and other types of passes.

Count

The total quantity of the miscellaneous item on the order.

Option

The option further describing the item (size, colour).

Promo Code

The promotion associated to the item.

Comment

A user entered comment on the item.

Assigned Customer Pass

The number and name of the pass associated with the item.

Record Number

A system-generated number used to identify the item.

Ticket Number

The ticket number associated with the printed ticket, if the item is configured as printable and has a ticket template associated to it.

Status

The status of the item (Printed).

Mark Description

If the ticket has been scanned, the mark description from the scanner used.

Print Count

The number of times that the item has been printed.

Net

The net value of the miscellaneous item.

Included/Inside Charges

Columns will appear for any included and inside charges on the item. Each column lists the amount of the particular charge.

Amount

The cost of the item (Net Value + Included/Inside Charges).

Additional Charges

Columns will appear for any additional charges on the item. Each column lists the amount of the particular charge.

Total

The total value of the item (Net Value + Included/Inside Charges + Additional Charges).