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Kiosk

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Kiosk Sales Groups, Roles and Users

Default groups, roles and users are provided for kiosk sales. You can configure these using Application Security. The following table describes these defaults:

Type

Name

Description

Group

Kiosk

The group customers use to access the kiosk.

The group’s default settings enable you to create and complete orders, maintain the user account and view the order history, ticket usage and entitlements.

Role

Kiosk

The role customers are assigned to when accessing the kiosk. The role defines the default offer time-out period, invoice templates and kiosk preferences.

To enable kiosk users/customers to access events, bundles and fundraising programs through online sales, you must assign the Kiosk role to them.

User

Kiosk

The user customers are assigned to when accessing the kiosk.

By default, kiosk users/customers are assigned to the Kiosk role and the Kiosk group.

 

Kiosk Style Sheets

The fonts and colours used within the kiosk, are defined within an external cascading style sheet, brand.css. This style sheet contains several style definitions that you can use to customize the appearance of the kiosk.

For reference, styles are determined in the following order of priority

1.Inline style sheets (inside the HTML element itself)

2.Internal style sheet (inside the files <head> element)

3.External style sheet (CSS)

4.Browser default

The kiosk style sheet is included in the %AudienceView%\UI\Kiosk\head.inc.asp file.

For information on modifying the settings within the brand.css file, refer to Kiosk Branding.

 

Kiosk Pages

The kiosk Interface is comprised of ASP pages. The group of pages that your customers can view depend on the Kiosk content settings for the corresponding Kiosk group. You can configure these settings within the Kiosk group’s Kiosk content settings within the Application Security - Group|Content page. The Kiosk content settings you can configure include the following:

Setting

Description

Default

Keyword Search

Enables Kiosk users to search for events using keyword or number searches.

For more information, refer to Optimizing Kiosk Searches and:

Kiosk - calendar.asp

Kiosk - default.asp

Kiosk - selectShow.asp.

 

No

Kiosk Pickup

Enables Kiosk users to pickup pre-ordered admissions for current events.

For more information, refer to:

Kiosk - seatMap.asp

Kiosk - selectPriceZone.asp

Kiosk - selectPriceType.asp

Kiosk - selectPayment.asp

 

Yes

Kiosk Tickets

Enables Kiosk users to purchase admissions to current or upcoming events.

For more information, refer:

Kiosk - orderSearch.asp

Kiosk - pickup.asp

Yes