Generally, organizations will maintain their lists of marketing contacts. They have the ability to upload .CSV files (that contain a header row with first_name,last_name,email). Event owners can also add, update and remove individual contacts.
In the Desktop, you can only add, update and remove individual organization marketing contacts.
You cannot add marketing contacts until the organization has been created.
To add an organization marketing contact:
1.Open Organization Management from the Desktop.
The Organizations|Search page appears.
2.Search for and select the organization that you want to add a marketing contact to.
The Organizations|Basic page appears.
3.Select the Marketing Contacts tab.
The Organizations|Marketing Contacts page appears.
4.Click 'Add Contact'.
A new contact row appears in the select marketing contact section.
If you previously defined search criteria, and the new marketing contact does not match, the new row will not appear. It will have been saved.
a.First Name: Enter the marketing contact's first name.
b.Last Name: Enter the marketing contact's last name.
c.Email: Enter the marketing contact's email address.
d.Opt out of emails: This will not prevent customers from receiving their tickets via email, only promotional/marketing emails.
5.Click 'Add Contact'.
A window confirms that the contact was created.
6.Click 'OK'.
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