Online payment plans allow users, under specific conditions configured by a Desktop user, to pay for bundles, events, gifts or other items through a payment plan over a set period of time with set installments of defined frequency.
Online payment plans are an extension of the existing schedule payment/ad hoc payment plan functionality found on the Customer Services - Order|Summary page. Scheduled payments can still be created the old way - individually for each order. The Product Configuration - Payment Plans section reduces some of the work by allowing you to create a reuseable payment plan that only needs to be added to sellable items using the 'Payment Plan' field.
Customers can also update their own expired credit card information rather than forcing a Desktop user to manually update the payment information on each installment.
The Customer|History|Payment Plans page has been added to Customer Services so you can easily understand which individual customers have active or complete payment plans under the customer’s history.
The following sections describe how to work with payment plans:
