•Configuring Extended Attributes
Extended attributes fields enable you to collect additional information about a customer, contact or order. Extended attributes can be used in cases when the available marketing data fields for the business object are already in use or are not configurable in a manner that is appropriate to your organization's needs. The extended attributes are used in the following areas:
•Contact Extended Attributes: Displayed in the Phone & Email section on the Customer Services - Customer|Advanced page.
To configure Contact Extended Attributes navigate to the Registry - Registry::EN::Business Objects::TScustomerBO::Contacts::Extended Attribute node and customize an existing node or click 'New Node'.
•Customer Extended Attributes: Displayed in the Marketing Data section on the Customer Services - Customer|Basic page.
To configure Customer Extended Attributes navigate to the Registry - Registry::EN::Business Objects::TScustomerBO::Extended Attribute node and customize an existing node or click 'New Node'.
•Order Extended Attributes: Displayed in the Marketing Data section on the Customer Services - Order|Summary page.
To configure Order Extended Attributes navigate to the Registry - Registry::EN::Business Objects::TSorderBO::Extended Attribute node and customize an existing node or click 'New Node'.
Although an extended attribute can be used as criteria in a Business Intelligence query, you cannot output an attribute's value.
Field |
Description |
Node Name |
The name of the node as you want it to appear in the Registry. |
Type |
The type of attribute you want to create: •bigInt: Sets the attribute to accept an integer. •DateTime: Sets the attribute to accept a date. If you select this option, you can select the format for the date (YYYY-MM-DD). •String: Sets the attribute to accept a string of text (letters and numbers). |
Delete? |
Enables you to delete the node. |
Default Value |
The initial value of the field displayed, before the user makes any changes. |
Label |
The name to identify the attribute as it is displayed to the user. |
List |
Select the list you want users to choose from for this field (if any). If you choose a list, when you apply your changes, the 'Default Value' updates with the available list options. This does not apply if creating a date attribute. |
Maximum Length |
The maximum number of characters the user can enter into the field. This applies for integer and string attributes. |
Maximum Number of Values |
If you selected a list and the list is enabled for multiple selections, this field specifies the maximum number of values that the field can have. |
Maximum Values |
The maximum value for the field. This only applies to integer attributes. |
Minimum Length |
The minimum number of characters the user can enter into the field. This applies for integer and string attributes. |
Minimum Value |
The minimum value for the field. This only applies to integer attributes. |
Mode |
Specifies the accessibility of this attribute. The mode options are: •Readable: Select Yes to enable users to see this field on their interface •Writeable: Select Yes to enable users to set a value for this field •Unbound: Specifies whether the field is bound to the specified list (No) or enabled for users to enter their own value (Yes). •Persistable: Specifies whether the field entry can be saved to the database or not •Optional: Specifies whether the field is an optional field •Masked: Not applicable for this category
The three possible settings are: •Default: The generally anticipated use of the field •Yes: Field option is active ('Optional' set to Yes indicates an optional field) •No: Field option is active ('Optional' set to No indicates a mandatory field) |
Subtype |
Specifies the type of information that can be entered. |