AudienceView Unlimited Product Guides

You can configure system settings globally across every module, using the Registry. To override these settings, for a particular user, group or role, you can do this using Application Security.

The following sections provide information on configuring various system settings:

•Localization

▪Defining the System Locale

•Configuring Postal Code Types

•Date & Time Display Formats

▪Date & Time Criteria

▪Default Date and Time Format

▪Date Format Codes

▪Date & Time Subtypes
Describes the date/time subtypes that can be formatted and applied to nodes to define different date and time settings.

▪Date & Time Format Settings
Describes the various Business Objects and Collection Objects where different date/time subtypes are commonly applied in the Registry.

▪Windows Date & Time Settings

•Currencies & Conversion Rates

•Configuring Payments

▪Masking a Field

▪Creating a Payment Type

▪Setting the Payment Processor Terminal ID

▪Enabling Payment Authorization

▪Setting the AVS & CVV Default Ignore Validation Failure Options

▪Unpaid Reasons

▪Enabling the Change Due Calculator

▪Adding the Change Due Amount to Messages
Describes how to add the Order Created and Order Updated messages.

▪Setting the Balance Due Offset

▪Disabling the Save Payment Details Option

•Configuring Payment Terminals

•Payment Allocations
Describes the process in which customer payments or credits are settled against one or more order items.

▪Payment Allocation Rules

▪Configuring the Allocation Strategy

▪Full Payment Allocation

▪Partial Payment Allocation

▪Over Payment Allocation

▪Refund Payment Allocation

▪Complimentary Tickets

•Inclusive Charge Calculation

•Making Charges Editable
Describes how to enable users to edit charges within the Customer Services - Order|Other|Charges page.

•Repricing

•Site-Wide Terms & Conditions

•Delivery Method Strategy
Describes how to specify the way in which delivery methods are made available on an order.

•Configuring Printers

▪Adding a Printer

▪Default Stock Size for PDF Printing

▪Ticket Stock Types

▪Default Release, Reprint & Unprint Reasons

▪Printing Script Timeout

•Venue & Event Settings

▪Event & Admission Data Fields

▪Single Seat Strategy
How to configure the system so that sales that would leave a single seat in a row are not allowed.

▪Seat Display Threshold
How to set the number of seats on an order that will be displayed on the Customer Services - Order|Summary and Offer|Summary pages.

▪Seat Availability Indicators

▪Event Availability Cache Timeout
Describes how to set the duration in which event availability will be cached (after a period of inactivity) so that it can be displayed to customers.

•FlashParking Gateway
Describes how to set up the FlashParking gateway so you can create and sell admissions to your FlashParking enabled parking lot.

•Blocked-Off & Pass-Through Ticket Numbers
Describes how to configure a range of ticket numbers so that the system will not generate tickets with those numbers (Blocked-Off) and how to configure specific ticket numbers so that they can be scanned multiple times (Pass-Through).

•Admission Warning Limit
Describes how to configure the quantity of admissions that can be added to an order/offer before a warning message appears.

•Order Creation Messages

•Email Settings

▪Separate Email Servers
Outlines the necessary steps to configure two email servers, one for marketing purposes and the other to send tickets and invoices.

▪Parallel Email Worker Thread Settings

▪Mailhost

▪Email 'From' Addresses

▪Order Confirmation BCC Email Address

▪Confirmation/Invoice Templates

▪Confirmation/Invoice Styles and Brands

▪Auto-Commit Frequency
Describes how to turn on and set the auto-commit functionality for large batches of messages.

▪Using a Remote SMTP Server

•Duplicate Account Criteria

•Marketing Data Fields

▪Marketing Data for Bulk Updates

▪Marketing Fields for BI

▪Marketing Data List Options for Reporting
Describes how to modify the Customer Marketing Data and Order Marketing Data lists to use marketing data fields with reports.

•Extended Attributes
Describes how to configure extended attribute fields to collect additional information about a customer, contact or order.

•Reference IDs
Describes how to configure Reference ID fields to store account information against customers and orders.

•Message Source Strategy
Describes how to configure the message source strategy so that when an 'Association' is assigned to a customer the information will automatically be applied to the 'Message Source' check boxes as well.

•Membership Displays

•Customer Statistics Calculations

▪Customer Values
Describes how to enable/configure the customer value section of the Customer Services - Customer|Basic page .

▪Customer Statistics in the Desktop
Describes how to enable/configure the customer statistics section of the Customer Services - Customer|Basic page

▪Customer Statistics Online
Describes how to enable the 'Points', 'Rank' and 'Total Members' fields in the Online My Account page.

•Gift (Donation) Settings

•Rich Text Fields

•Report and BI Styles

•HTTPS/SFTP Target Destinations

•New Business Intelligence Hierarchy Depth Level

•Default Settings

▪Default System Preferences

▪Default Gift Certificate & Gift Card Expiry Date

▪Order Defaults

▪Default Reporting & BI Database

•System-Wide User Settings

▪System-Wide Alert Messages

▪Default Number of Allowed Failed Log-in Attempts

▪User Password Requirements

▪Customer Password Timeouts

▪Number of Audit Changes to Retain

•Binding a List to a Field
Describes how to bind a list to a field so that the field becomes a multi-select field and restricts the options that can be entered/selected.

•Shibboleth

•Registry Write Lock Timeout
Describes how to configure the amount of time it will take a configuration change to be applied when running a batch job.

•AVScheduler Service
Describes how to set-up the AVScheduler so that you can run scheduled jobs.

▪Editing the avSchedulerInputParameters.json File

▪AVScheduler - Example PM2 Command Lines

▪AVScheduler Logs

▪Testing the AVScheduler