Please enable JavaScript to view this site.

AudienceView Unlimited Product Guides

 


 

Allocating Partial Payments

Re-Allocating Existing Payments

 


 

Partial allocation occurs when the payment or credit is less than the total amount owing on the corresponding order. This can occur when a customer performs the following:

Makes interim payments over a set period of time.

Adds items to an order after making a full payment.

Replaces an item with a higher-priced item.

When an order is not paid in full, the payments received are allocated automatically to the order items as much as possible. These payments are applied according to the allocation sequence.

Allocating Partial Payments

Suppose a customer requests a $200.00 Gift Card, a season pass, a piece of merchandise and pledges $5,000.00.

This results in the creation of the following order:

Order Item

Net Value

Service Charges

Grand Total

Gift Card

$200.00

 

$200.00

Adult Season Pass

$295.00

$5.00

$300.00

Miscellaneous Charge

 

$10.00

$10.00

Donation

$5,000.00

 

$5,000.00

 

$5,495.00

$15.00

$5,510.00

Upon receiving the order, the customer pays $500.00.

This results in the following transactions:

Transaction ID

Transaction Type

Debit

Credit

1

Order Creation

$5,510.00

 

2

Customer Payment

 

$500.00

This payment is allocated as follows:

 

PartialAllocationDiagram

 

Re-Allocating Existing Payments

After making a full payment to an existing $510.00 order, a customer decides to add a $100.00 Gift Card to his/her order. This results in an outstanding balance of $100.00.

The order and its corresponding transaction history are modified as follows:

Order Item

Net Value

Charges

Grand Total

Adult Admission

$295.00

$5.00

$300.00

Senior Admission

$195.00

$5.00

$200.00

Miscellaneous Charge

 

$10.00

$10.00

Gift Card

$100.00

 

$100.00

 

$490.00

$590.00

$20.00

$510.00

$610.00

 

Transaction ID

Transaction Type

Debit

Credit

1

Order Creation

$510.00

 

2

Customer Payment

 

$510.00

3

Add Gift Card

$100.00

 

Upon applying the changes to this order, the current payment is re-allocated as follows:

Re-AllocatingDiagram