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AudienceView Unlimited 7  Product Guides

You can configure the background colour to display for failed scans by error code. If you do not define colours for specific errors, the default error scan colour will be used as defined in Configuring Default Scan Colours. Red is the default background colour for failed scans.

When setting the scan colours, you must know the hexadecimal value of the colour. A hexadecimal value consists of a number sign (#) followed by a six-digit hexadecimal number specifying the red, green and blue combination (RGB). For example, #000000 is black, #FFFFFF is white and #FF0000 is red. You can search the Internet for hexidecimal colour codes.

To set the Access Control error scan colours:

1.Open the Registry from the Desktop.

2.Navigate to the Registry::EN::Business Objects::TSticketBO node.
The colour information for scanning errors displays.

3.Use the table below to complete the page:

Key

Description

error code #5042

Enter the hexadecimal value that represents the error code You are attempting to load an order that does not exist.

(Registry - Registry::EN::Alerts::Error node.)

error code #5242

Enter the hexadecimal value that represents the error code Unable to mark ticket(s) - ticket is already taken.

(Registry - Registry::EN::Alerts::Info node.)

error code #5243

Enter the hexadecimal value that represents the error code Unable to mark ticket(s) - ticket status is invalid.

(Registry - Registry::EN::Alerts::Info node.)

error code #5275

Enter the hexadecimal value that represents the error code Ticket number does not exist.

(Registry - Registry::EN::Alerts::Info node.)

error code #5276

Enter the hexadecimal value that represents the error code Ticket does not belong to any of the selected events.

(Registry - Registry::EN::Alerts::Info node.)

error code #5451

Enter the hexadecimal value that represents the error code Unable to mark ticket(s) - Incorrect gate.

(Registry - Registry::EN::Alerts::Info node.)

error code #5527

Enter the hexadecimal value that represents the error code The maximum number of events on the pass has been exceeded.

(Registry - Registry::EN::Alerts::Info node.)

error code #5539

Enter the hexadecimal value that represents the error code Ticket does not match the selected miscellaneous items.

(Registry - Registry::EN::Alerts::Info node.)

4.Click 'Apply'.
A banner confirms that the Registry was updated.

5.Click 'OK'.