To add sorting criteria to a Body with Search article:
1.Open Content Management from the Desktop.
2.Select the Articles tab.
The Articles|Search page appears.
3.Search for and select the Body with Search article that you want to work with.
The Articles|Basic page appears.
4.Select the search criteria field (defined fields from the Article|Criteria page) that you want to sort by from the 'Sort By' dropdown.
5.Select the order in which you want to order the sorting:
▪Ascending
▪Descending
6.Click 'Apply'.
A window confirms that the article was updated.
7.Click 'OK'.
The sort order is alphanumeric, sorting numbers before a letters.
When 'Sort By' is set to Date and 'Sort Order' is set to Ascending, null dated events sort first. For Descending, they sort last.
When multiple 'Object Types' are sorted in the same article, they are displayed in the following order:
1.The field being sorted, alphanumerically
2.Ascending or descending
3.Stored value item, gift, bundle, misc item, event for ascending
When using a search term or search dates, the results are returned for the searched item in the sort order selected on the search article.
When selecting a filter, the results are returned in the sort order selected on the search article.
