Once customers have created reservations they can accept/decline them from the My Account page.
To decline an online reservation, customers must:
1.Navigate to the My Accounts page.
2.Click Offers.
The Offers (customerOffers.asp) page appears.
3.Select the offer(s)/reservation(s) by clicking the check box(es).
4.Click 'Decline Selected'.
The reservation is removed from the list.
