The Correspondence - Messages|Search page allows you to search for and select previously saved messages. When the 'Search' button is clicked, results that match the entered search criteria are displayed in the select messages section.
When a message is selected the Messages|Basic page appears.
Once you have selected a message, you can use the '˄' and '˅' navigation buttons at the top of the screen to browse through all of the results.
The following image illustrates the Correspondence - Messages|Search page:
The Correspondence - Messages|Search page enables you to search for existing messages using the following criteria:
Field |
Description |
Name |
Filters the search based on the name of the saved message. |
Subject |
Filters the search based on the subject used for the saved message. |
Schedule Option |
Filters the search based on the schedule option(s) used for the message. |
Data Source |
Filters the search based on the saved BI list that is used for the mailing of the message. Click |
Message Owner |
Filters the search based on the user who created or owns the message. Click |
Appeal ID |
Filters the search based on the ID for the appeal associated with the message. Click |
Category |
Filters the search based on the category associated to the message. |
Correspondence Code |
Filters the search based on the correspondence code associated to the message. |
Type |
Filters the search based on the type(s) of message: •Extract •Internal •Template |
