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AudienceView Unlimited 7  Product Guides

The Order|History|Exchanges page contains a detailed list of the order’s exchange history. When you select an exchange record, a pop-up appears displaying the details of the exchange.

The following image illustrates the Order|History|Exchanges page:

 

CS-Order-History-Exchanges-7.37

The Order|History|Exchanges page contains the following properties:

Field

Description

User Name

The user associated with the exchange.

Order Exchange Audit Time

The date and time that the exchange occurred.

User Role Name

The role of the user’ associated with the exchange.

Bundle Name

The name of the bundle that the admission was exchanged from.

Delivery Method

The delivery method for the exchanged admissions.

 

The following image illustrates the pop-up that appears when you select an exchange record:

CS-Order-History-Exchanges_pop-up-7.37

The Exchange From section displays the admissions from the original order and the Exchange To section displays the new admissions.

The pop-up contains the following properties:

Field

Description

Event Series Name

The series associated with the admission.

Event Code

The event code associated with the admission.

Event Name

The name of the event associated with the admission.

Event Start Date

The date and time of the event.

Section Name

The section in the venue in which the admission resides.

Row

The row in the venue in which the admission resides.

Seat

The seat number/letter of the admission.

Order Admission Amount

The cost of the admission, including taxes and event level charges.