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AudienceView Unlimited 7  Product Guides

The Order|Seats|Requests page displays all requests on the current order and corresponding details. Click on an Event Request line to view the Events|Seat Map page for the event.

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Information

To request seats for more than one price type, you must add a separate request to the order.

The following image illustrates the Order|Seats|Requests page:

 

CS-Order-Seats-Requests-7.27

 

The Order|Seats|Requests page contains the following properties:

Field

Description

Number

The number of admissions that you are requesting for the price type

Price Type ID

The name of the price type requested for the event.

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Caution

The seat must be part of an available price type within the selected price zone.

Price Zone

The name of the price zone requested for the event.

Status

The status of the request:

Cancelled: Used when updating a request. This status indicates that the request has been cancelled.

Chargeable pending fulfillment: Used when creating a request. This is the default status and indicates that the customer will be paying for the request at this time. Once the request is filled, the customer will not be charged again for the cost of the seats.

Filled: Used when updating a request. This status indicates that the request has been filled; the customer has received seats for the event.

Not chargeable pending fulfillment: Used when creating a request. This status indicates that the customer will not be paying for the request at this time. Once the request is filled, the customer will be charged for the cost of the seats.

Not Fillable: Used when updating a request. This status indicates that the request cannot be filled.

Description

Additional information or instructions about the request.

Promo Code

The promotion associated to the request.

Amount

The value of the admissions being requested.