Once you have created a venue and completed its configuration, you can create events for the venue.
Before You Begin
Before creating seats, ensure you have:
•Create venue background image(s), if applicable.
Creating a Venue
To create a venue:
1.Open Event Configuration from the Desktop.
The Venue|Search page appears.
2.Click 'Create New'.
The Venue|Basic page appears.
3.Complete the venue details section.
4.The option selected from the 'Type' dropdown will determine the workflow used to create the venue:
▪Reserved: The entire venue has assigned seating.
▪General Admission: The venue does not have any assigned seating. A number of non-applicable fields are hidden on this page, and no configuration will be required on the Venue|Screens and Venue|Seats pages.
▪Reserved and General Admission: The venue has a mixture of assigned and unassigned sections. No configuration will be required on the Venue|Screens and Venue|Seats pages for any general admission sections.
This dropdown can be changed after a venue has been created, with two limitations:
oIf a General Admission section exists then the 'Type' cannot be changed to Reserved.
oIf a Reserved section exists then the 'Type' cannot be changed to General Admission.
5.Complete the venue address section.
Your venue must have a full address and a time zone if you want to list your events on AudienceView's consumer sites like TheatreMania.com.
6.In the restrict roles section, select the roles that cannot modify the venue.
This restriction only applies if the role(s) have permission to configure venues. The role(s) will not be prevented from viewing or selling items for the venue, but will be prevented from configuring the venue.
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Information Admissions to venues can still be sold by the 'Restricted Roles' through Customer Services; however, 'Hold Types' cannot be updated on the Customer Services - Events|Seat Map page. |
7.Click '>' to move the selection(s) to the 'Restricted Roles' field.
You can remove roles by highlighting the role in the 'Restricted Roles' field and clicking '<'.
8.Enter additional data to be captured for your organization’s needs in the venue data section.
9.Click 'Create'.
A window confirms that the venue was created.
10.Click 'OK'.
11.Continue to create sections.
