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AudienceView Unlimited Product Guides

The Event Configuration - Events|Limits page is used to restrict the number of admissions a customer can purchase for specific events; however, it is possible for customers to exceed these limits through the use of promotions and benefits. For more information and a detailed example, refer to Promotion Limits.

 

Limits are not counted retroactively, but from the time they are applied to the event. If you sell 25 tickets before you add a 100 ticket 'Cap', a total of 125 tickets can be sold.

 

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Hint

To help plan out your limits before you create them, download and use the Limits worksheets.  

 

The following image illustrates the Event Configuration - Events|Limits page:

 

EVE-Events-Limits-7.32

The Events|Limits page contains the following properties:

Field

Description

Customer Group

Determines what the limits will be applied to:

•Customer: The customer group limit will be applied per customer for the selected role(s).

For example, if the 'Cap' is set to 4 and all of the 'Roles' are selected, then each customer can purchase up to four admissions for the event regardless of the role used for the order.

•System: The customer group limit will be applied system-wide for the selected role(s).

For example, if the 'Cap' is set to 100 and the selected 'Role' is Internet, a maximum of 100 admissions can be sold via the Internet role.

•None: No admission counting will be performed.

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Customer or System must be selected when setting a 'Cap' limit. The system will allow you to create a 'Cap' limit if None is selected, but the limit will not be effective.

Roles

The role(s) that apply to the limit.

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If event limits are set against a particular role, all roles will be required to add a customer to their orders so that the purchases can be tracked and then the limits can be enforced when appropriate.

If price type/promotion limits are set, roles will only be required to add a customer if their orders contain that price type/promotion.

Min/Order

The minimum number of admissions that can be purchased per order for this event. If a value is not entered, no minimum per order restriction is applied.

Max/Order

The maximum number of admissions that can be purchased per order for this event. If a value is not entered, no maximum per order restriction is applied.

Increment

The incremental number of admissions that can be purchased per order for this event (if this is set to 2 then customers can purchase 2, 4, 6 admissions and so on). If a value is not entered, no incremental restriction is applied.

Cap

This is the maximum number of admissions that can be purchased for the selected 'Customer Group' option. If a value is not entered, no 'Cap' limit is applied.

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Do not enter a limit if you do not require one. Setting the 'Cap' to an arbitrary number, such as 99, could affect the application's performance.

Start Date

The date and time the limit will take effect.

Click calendarIcon-7.X to select a date.

End Date

The date and time the limit is no longer in effect.

Click calendarIcon-7.X to select a date.