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The General Configuration - Scripts pages allow you to create and modify various scripts used throughout the system for confirmation emails, invoices, ticket forwarding, reports and other customer interactions.

The creation of the scripts can be done in JavaScript.

caution_outline

Caution

The Scripts|Edit page uses JavaScript only. It is understood that to edit the scripts, you have a basic knowledge of JavaScript and the appropriate tag formats and content.

The following sections describe how to configure script templates:

Creating a Script

Modifying a Script

Deleting a Script