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AudienceView Unlimited Product Guides

The Legends - Hold Types|Details page is where hold type legends are configured, including the hold type colour, display character and promotion codes.

 

The following image illustrates the Legends - Hold Types|Details page:

 

LEG-Hold Types-Details-7.25

The Legends - Hold Types|Details page consists of the following properties:

Field

Description

Description

The name or description to identify the hold type.

Colour

The unique colour to represent the new hold type.

Click colourIcon-7.X to select a colour.

Displayed Label - English

The name that is displayed to users.

 

If you use multiple languages, you can add a name for each language.

Value

The numerical value for the new hold type.

 

This value is used for sorting the hold types when displayed. For example, when configuring a hold template, hold type 1 will appear in the list of hold type options before hold type 2.

Label

The single-character label for the hold type. This label is used to represent the hold type on venue and event seating chart printouts.

For more information, refer to Printing Event Seating Information.

Group

The name that you want the hold type grouped under.

Message

The message that will be displayed in the Desktop when seats within the hold type are selected (obstructed view or accessibility seating messages).

Promo Codes

Grants access to the hold using a promotion.

 

Click magnifyingGlass-7.X to search for a promotion.

If the promotion does not have an access code, only customers with the promotion on a benefit can access the hold.

If the promotion has an access code, customers/staff must enter the promo code to access the hold.

 

To enable access to a hold type through the use of a promotion, the promotion must be assigned to the applicable role(s) on the price chart as well.

 

If the role has access to the hold type (Role Assignment section), then users logged on using the role do not have to use the promotion to sell/purchase the hold. Those users will always have access to the holds of this type.

 

If the same promotion is assigned to seats on hold and seats not on hold, best available will only search for seats that are on hold.

 

Role Assignment

The roles that can sell seats with this hold (Sell Only Roles) and the roles that can sell and use the hold (Sell and Use Roles).

 

Select the roles from the 'Available Roles' list and click '>>' to move them to the list.

 

If you are using a 'Promo Code' to grant access to the holds, do not include the roles here. Holds are available to the roles assigned here whether or not the promotion code was activated.

Data [1-3]

Store additional information specific to your organization.

 

Any data entered into these fields is searchable through Business Intelligence. To modify a data field label, navigate to the Registry - Registry::EN::Business Objects::TSvalueLegendBO::Value Legend node and select the field that you want to re-label.

info_outline

Information

The field labels in the Value Legend node are shared with with the Price Zones|Details page.