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AudienceView Unlimited Product Guides

The Legends - Price Types|Limits page can be used to restrict the number of admissions that can be purchased across specific price types per event, series, series group, week of the year (beginning Sunday) or in general (system). It is possible for customers to exceed these limits through the use of promotions and benefits. For more information and a detailed example, refer to Promotion Limits.

 

Limits are not counted retroactively, but from the time they are applied to the price type. If you sell 25 tickets before you add a 100 ticket 'Cap', a total of 125 tickets in that price type can be sold.

 

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Hint

To help plan out your limits before you create them, download and use the Limits worksheets.  

 

The following image illustrates the Legends - Price Types|Limits page:

LEG-Price Types-Limits-7.25

The Legends - Price Types|Limits page contains the following properties:

Field

Description

Item Group

Determines what the 'Cap' field is being counted against:

None: No admission counting will be performed.

Performance: The price type can be used per event until the 'Cap' is reached.

Series: The price type can be used across events in the same 'Series' (defined on the Event Configuration - Event|Basic page) until the 'Cap' is reached.

Series Group: The price type can be used across events in the same 'Series Group' (defined on the Event Configuration - Event|Basic page) until the 'Cap' is reached.

System: The price type can be used system-wide until the 'Cap' is reached.

Week of the Year: The price type can be used within the same week (in the current year) starting on the Sunday until the 'Cap' is reached.

Customer Group

Determines what the 'Cap' field will be applied to:

Customer: The customer group limit will be applied per customer.

System: The customer group limit will be applied system-wide.

Roles

The role(s) that apply to the limit.

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Hint

If event limits are set against a particular role, all roles will be required to add a customer to their orders so that the purchases can be tracked and then the limits can enforced when appropriate.

If price type/promotion limits are set, roles will only be required to add a customer if their orders contain that price type/promotion.

Min/Order

The minimum number of admissions that can be purchased per order for this price type. If a value is not entered, no minimum per order restriction is applied.

Max/Order

The maximum number of admissions that can be purchased per order for this price type. If a value is not entered, no maximum per order restriction is applied.

Increment

The incremental number of admissions that can be purchased per order for this price type (if this is set to 2 then customers can purchase 2, 4, 6 admissions and so on). If a value is not entered, no incremental restriction is applied.

Cap

The maximum number of admissions that can be purchased for the combination of the selected 'Item Group' and 'Customer Group' options. If a value is not entered, no 'Cap' limit is applied.

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Hint

Do not enter a limit if you do not require one. Setting the 'Cap' to an arbitrary number, such as 99, could affect the application's event.

Start Date

The date and time the limit will take effect.

Click calendarIcon-7.X to select a date.

End Date

The date and time the limit is no longer in effect.

Click calendarIcon-7.X to select a date.