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Navigation: Registry > System Settings > Email Settings

Confirmation/Invoice Styles & Brands

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Branding

Styling

Showing/Hiding Invoice Elements

 


 

Branding

You can create brands and styles that can be applied to the email confirmation templates and assigned to a particular role.

To create a brand:

1.Open the Registry from the Desktop.

2.To update the default branding, navigate to the Registry::EN::Application::Invoice::Brands::Default Brand node and proceed to Step 6.

3.To create a new brand, navigate to the Registry::EN::Application::Invoice::Brands node.

4.Click 'New Node'.
A new node appears.

5.Enter a name for the brand in the 'Node Name' field.

6.Complete the following fields:

Field

Description

HST_VAT

Not currently in use.

Return URL

Default: https://www.yourdomain.com - for add to wallet links

This is the base URL for your publicly accessible, online sales channel. It is must include the https://. It is used for Add to Wallet links.

header_text

The header for all of the confirmation emails.

Label

The label that will appear in the 'Brand' dropdown on the Application Security - Roles|Basic page.

logo_alt

The alt text for the logo.

logo_dim_height

The height of the logo in pixels. It is recommended that this is set to 150.

logo_dim_width

The width of the logo in pixels. It is recommended that this is set to 150.

logo_url

The absolute URL for the logo.

company_address

Your company's address.

company_name

Your company's name.

company_phone

Your company's phone number.

company_url

Your company's website.

terms_and_conditions

The terms and conditions (maximum of 4,000 characters) that will appear at the bottom of all confirmation emails.

7.Click 'Apply'.
A banner confirms that the Registry was updated.

 

The brand can now be selected from the 'Brand' dropdown on the Application Security - Roles|Basic page.

 

hint_outline

Hint

You can update the email subject line using the Registry::EN::Business Objects::TSorderBO node's 'confirmationSubject' field.

 
The default subject line is. Confirmation of Order Number %n.

 

This subject line is used for all invoices, and cannot be overridden regardless of the invoice brand or role.

 

Styling

You can configure the following email confirmation styles to meet your needs using the following Registry - Registry::EN::Application::Invoice::Default Brand::Invoice Styles nodes:

Default Styling: Defines the default style of the confirmation email.

Invoice Header: Defines the style of the header row of the confirmation email.

Section Balance: Defines the style of the balance section of the confirmation email.

Section Table Headers: Defines the style of the header rows within tables.

Section Title: Defines the style of the section titles.

Section Total Amount Footer: Defines the style of the total amounts and values.

You can also add your company's logo to the top of HTML and .PDF email confirmations by adding the image's absolute URL to the Registry - Registry::EN::Application::Invoices::Brands::Default Brand node's 'logo_url' field. The same image is used for all email confirmations.

 

Each of the Invoice Style nodes listed above allow you to define the following style elements:

Field

Description

background_color

Defines the background colour of the section.

Click colourIcon-7.X to select a colour.

font_colour

Defines the colour of the text.

Click colourIcon-7.X to select a colour.

font_name

Defines the font. This is set to Helvetica, by default.

font_size

Defines the font size in pts.

font_style

Defines the font style:

normal

bold

Label

The label for the curently selected node. This does not appear on confirmation emails.

label_font_color

Defines the colour of the label text.

Click colourIcon-7.X to select a colour.

label_font_size

Defines the font size for labels in pts.

 

hint_outline

Hint

Labels within invoices can be configured using the applicable Registry - Registry::EN::Application::Invoices::Brands::Default Brand node.

 

Showing/Hiding Invoice Elements

You can show/hide areas of invoices by selecting Show or Hide for the following options in the Registry - Registry::EN::Application::Invoice::Brands::Default Brand::Show/Hide Elements node. By default, these are all set to Show.

 

Header Section

header_section

Shows/hides the entire header section.

header_logo

Shows/hides the company logo.

header_address

Shows/hides the company's address

header_invoice_title

Shows/hides the Invoice/Receipt header

header_order_number

Shows/hides the 'Order Number'.

header_ordered_date

Shows/hides the 'Ordered on' date.

header_invoiced_date

Shows/hides the 'Invoiced on' date.

Welcome Section

welcome_message

Shows/hides the message section that appears after the Header section.

Tickets Section

tickets_section

Shows/hides the entire tickets section.

tickets_title

Shows/hides the Tickets header.

tickets_event_date

Shows/hides the event's date/time.

tickets_comments

Shows/hides the number of comments.

tickets_quantity

Shows/hides the number of tickets ordered.

tickets_price_type

Shows/hides the tickets' price type(s).

tickets_price_zone

Shows/hides the tickets' price zone(s).

tickets_price_amount

Shows/hides the per ticket price.

tickets_questions

Shows/hides the question/answer section (admission level).

tickets_messages

Shows/hides any seat, section, price type or hold type messages.

tickets_total_amount

Shows/hides the Total Tickets Amount label and value.

Digital Wallet Section

digital_wallet_section

Shows/hides the Digital Wallet section where links to add tickets to digital wallets such as Apple Wallet appear.

Ticket Requests Section

ticket_requests_section

Shows/hides the entire ticket requests section.

ticket_requests_title

Shows/hides the Ticket Requests header.

ticket_requests_event_date

Shows/hides the requested event's date/time.

ticket_requests_quantity

Shows/hides the number of the requested tickets on the ordered.

ticket_requests_price_type

Shows/hides the requested tickets' price type(s).

ticket_requests_price_zone

Shows/hides the requested tickets' price zone(s).

ticket_requests_price_amount

Shows/hides the per ticket price.

ticket_requests_total_amount

Shows/hides the Total Tickets Requests Amount label and value.

ticket_requests_venue

Shows/hides the venue.

Gift Certificates/Cards Section

gift_certs_section

Shows/hides the entire gift certificate/cards section.

gift_certs_title

Shows/hides the Gift Certificates/Cards header.

gift_certs_recipient

Shows/hides the 'Recipient' of the gift certificate/card.

gift_certs_expiration_date

Shows/hides the 'Expires' date for the gift certificate/card.

gift_certs_redemption_code

Shows/hides the gift certificate/card's 'Redemption' number

gift_certs_total_amount

Shows/hides the Total Gift Certificates/Cards Amount label and value.

Bundles Section

If Display Event Breakdown in Invoice was selected from the 'Options' field when the bundle was configured (Product Configuration - Bundles|Details page), each event within the bundle will be displayed.

bundles_section

Shows/hides the entire bundles section.

bundles_title

Shows/hides the Bundles header.

bundles_price_type

Shows/hides the bundle's price type(s).

bundles_price_zone

Shows/hides the bundle's price zone(s).

bundles_gift_certs

Shows/hides the gift certifiates/cards section of the bundle.

bundles_tickets

Shows/hides the tickets section of the bundle.

bundles_gifts

Shows/hides the gifts section of the bundle.

bundles_misc_items

Shows/hides the miscellaneous items section of the bundle.

bundles_questions

Shows/hides the questions section of the bundle.

bundles_total_amount

Shows/hides the Total Bundles Amount label and value.

bundles_admission_count

Shows/hides the Admission Count label and value

bundles_event_comments

Shows/hides the events' 'Comment 1' and 'Comment 2' fields.

bundles_event_name

Shows/hides the events' name(s).

bundles_event_date

Shows/hides the events' date(s).

bundles_admission_count

Shows/hides the number admissions in the bundle

bundles_price_type

Shows/hides the bundle price type.

bundles_price_zone

Shows/hides the bundle price zone.

Bundle Requests Section

bundle_requests_section

Shows/hides the entire bundle requests section.

bundle_requests_title

Shows/hides the Bundle Requests header.

bundle_requests_price_type

Shows/hides the requested bundle's price type(s).

bundle_requests_price_zone

Shows/hides the requested bundle's price zone(s).

bundle_requests_gift_certs

Shows/hides the gift certificates/cards section of the requested bundle.

bundle_requests_tickets

Shows/hides the tickets section of the requested bundle.

bundle_requests_gifts

Shows/hides the gifts section of the requested bundle.

bundle_requests_misc_items

Shows/hides the miscellaneous items section of the requested bundle.

bundle_requests_total_amount

Shows/hides the Total Bundle Requests Amount label and value.

Add-On Section

add_ons_details_column

Shows/hides the details column.

add_ons_quantity_column

Shows/hides the quantity column.

add_ons_section

Shows/hides the entire add-ons section.

add_ons_title

Shows/hides the Add-Ons header.

Gifts/Donations Section

gifts_section

Shows/hides the entire gifts section.

gifts_title

Shows/hides the Gifts/Donations header.

gifts_pledge_date

Shows/hides the 'Pledge Date'.

gifts_receiptable_amount

Shows/hides the 'Receiptable Amount'.

gifts_total_amount

Shows/hides the Total Gifts/Donations Amount label and value.

Miscellaneous Items Section

misc_items_section

Shows/hides the entire miscellaneous items section.

misc_items_title

Shows/hides the Miscellaneous Items header.

misc_items_unit_price

Shows/hides the price per miscellaneous item.

misc_items_questions

Shows/hides miscellaneous item questions.

misc_items_total_amount

Shows/hides the Total Miscellaneous Items Amount label and value.

Optional Charges Section

opt_charges_section

Shows/hides the entire optional charges section.

opt_charges_title

Shows/hides the Optional Charges header.

opt_charges_details_column

Shows/hides the 'Details' column.

opt_charges_amount_column

Shows/hides the 'Amount' column.

Questions Section

questions_section

Shows/hides the entire questions section (order level).

Payments Section

payments_section

Shows/hides the entire payments section.

payments_title

Shows/hides the Payments header.

payments_name_column

Shows/hides the 'Payments' column.

payments_date_column

Shows/hides the 'Date' column.

payments_type_column

Shows/hides the 'Type' column (sale or refund).

payments_detail_column

Shows/hides the 'Detail' column (masked card numbers).

payments_amount_column

Shows/hides the 'Amount' column.

payments_total_amount

Shows/hides the Total Payments Received label and value.

Schedueld Payments Section

scheduled_payments_section

Shows/hides the entire scheduled payments section.

scheduled_payments_title

Shows/hides the Scheduled Payments header.

scheduled_payments_name_column

Shows/hides the 'Payments' column.

scheduled_payments_date_column

Shows/hides the 'Scheduled Date' column.

scheduled_payments_type_column

Shows/hides the 'Type' column (sale or refund).

scheduled_payments_detail_column

Shows/hides the 'Detail' column (masked card numbers).

scheduled_payments_amount_column

Shows/hides the 'Amount' column.

scheduled_payments_total_amount

Shows/hides the Total Scheduled Payment label and value.

Comments Section

comments_section

Shows/hides the entire comments section.

Footer Section - Billing Customer Section

footer_billing_section

Shows/hides the entire billing customer section.

footer_billing_customer_number

Shows/hides the billing customer's 'Customer Number'.

footer_billing_name_address

Shows/hides the billing customer's name and address.

footer_billing_email_address

Shows/hides the billing customer's email address.

Footer - Shipping Customer Section

footer_shipping_section

Shows/hides the entire shipping customer section.

footer_shipping_customer_number

Shows/hides the shipping customer's 'Customer Number'.

footer_shipping_name_address

Shows/hides the shipping customer's name and address.

footer_shipping_email_address

Shows/hides the shipping customer's email address.

Footer - Agent Section

footer_agent_section

Shows/hides the entire agent section.

footer_agent_customer_number

Shows/hides the agent's 'Customer Number'.

footer_agent_name_address

Shows/hides the agent's name and address.

footer_agent_email_address

Shows/hides the agent's email address.

Totals Section

totals_section

Shows/hides the entire totals section.

totals_charges

Shows/hides the 'Charges' on the order.

totals_payments_received

Shows/hides the 'Payment Received' on the order.

totals_scheduled_payments

Shows/hides the 'Scheduled Payment' on the order.

totals_balance_due

Shows/hides the 'Balance Due' on the order.

totals_credit_card_info

Shows/hides credit card information section.

Print Message Section

print_message_section

Shows/hides the entire print message section.

Post Message Section

post_message_section

Shows/hides the entire post message section.