To allow customers to see the upsell article pop-up (the link to the article will display in the shopping cart even if this functionality is disabled):
1.Open Application Security from the Desktop.
2.Select the Roles tab.
The Roles|Search page appears.
3.Search for and select the Internet user.
The Roles|Basic page appears.
4.Hold CTRL and select Enable Upsell from the 'Options' field.
5.Click 'Apply'.
A window confirms that the role was updated.
6.Click 'OK'.
