Questions can be applied to specific events and items and displayed on an order containing admissions for that event. They are also be used for reporting purposes. Once questions have been created, you can attach them to an event. For more information, refer to Configuring Events. Once attached to an event, you can run the Question Response Summary Report to report on responses.
Select one of the titles below for more information about:
Creating a Question
Before creating a question, ensure you have:
•Created roles to have access to the question. If these have not been created, you can assign them at any time.
Once you create a question it is available to assign to an event using Event Configuration. Once assigned to an event, the question will appear on the Customer Services - Order|Summary page and in Online.
To create a new question:
1.Open General Configuration from the Desktop.
2.Select the Questions tab.
The Questions|Search page appears.
3.Click 'Create New'.
The Questions|Basic page appears.
4.Complete the page.
5.Click 'Create'.
A window confirms that the question was created.
6.Click 'OK'.
To attach the question to an event, refer to the Event Order Methods Section of the Event Configuration - Events|Basic Page.
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Deleting a Question
You can delete a question provided that the question is not in use.
To delete an existing question:
1.Open General Configuration from the Desktop.
2.Select the Questions tab.
The Questions|Search page appears.
3.Search for and select the question that you want to modify.
The Questions|Basic page appears.
4.Click 'Delete'.
A window prompts you to confirm the deletion of the selected question.
5.Click 'OK'.
A window confirms that the question was deleted.
6.Click 'OK'. |
