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Navigation: General Configuration > General Configuration - Tickets > Configuring Print-at-Home Tickets

Create a New Device Based on the Current Standard Ticket Template

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To create a new device based on the current standard ticket template:

1.Open General Configuration from the Desktop.

2.Select the Tickets tab.
The Tickets|Search page appears.

3.Search for and select the standard ticket template that is used by your organization.
The Tickets|Basic page appears.

4.Click 'Copy Device'.
A copy of the device will be added to the devices section.

5.Select PDF from the 'Device Type' dropdown.

6.In the 'Stock Image' field, enter the path where the background image for the PDF ticket template has been saved (C:AudienceView/Image/PDFbackgroundimage.jpg).

7.Select Letter Size Stock from the 'Stock Type' dropdown.

8.Update the 'Width' field to match the width of the PDF background image. This is measured in DPI (dots per inch).

9.Update the 'Height' field to match the height of the PDF background image. This is measured in DPI (dots per inch).

10.Update the 'DPI' field with the appropriate dots per inch value.

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Hint

The recommended settings for the above fields are as follows:

Width = 850

Height = 1,100

DPI = 100

11.Click 'Apply'.