Customers can earn benefits through a membership or through ad hoc assignment to a customer account. Since customers can earn memberships by making donations or by purchasing bundles or miscellaneous items, customers can earn benefits through these methods as well. Benefits can carry promotions which enable you to grant exclusive access to bundles, events, admission pricing, hold types and/or miscellaneous items. For more information, refer to General Configuration - Memberships and Configuring Promotions.
If a capped promotion is associated to an event or price type, associating the same promotion to a benefit can allow customers to exceed the 'Cap' and 'Max/Order' limits. The 'Cap' limit is affected by the benefits of the admission customer. If an admission customer is not specified, it is taken to be the order customer. The 'Max/Order' limit is affected by the benefits of the order customer. Benefits do not affect the values set in the 'Min/Order' or 'Increment' fields. For more information, refer to Setting Promotion Limits.
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Information Any changes you make to an existing benefit will not affect customers who already hold the benefit. |
The following sections describe how to configure benefits:
