Every business object in the system manages the attributes that are stored for the different entities in the system.
Two key business objects that manage the information for both customers and the created orders are:
•TScustomerBO: Enables you to set which criteria to use when determining the uniqueness of a customer. You can use this to help prevent the creation of duplicate customer accounts.
•TSorderBO: Enables you to set expiration dates for gift certificates, balance due dates for any order with an outstanding balance, renewal dates for gifts and to define whether or not best available searches or map sales can leave behind single seats.
TScustomerBO
You can use the Registry - System::Business Objects::TScustomerBO category to prevent the generation of duplicate customer accounts.
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Caution Depending on how you configure this category, and how large your database is, checking for duplicate accounts can impact performance. Contact Support for help. |
The following table describes the fields available for configuring this category.
Field |
Description |
duplicate account criteria |
Enables you to set which criteria to use when determining the uniqueness of a customer. When a user attempts to create a customer with the selected duplicate account information, a warning appears. Users can accept the warning and still create the customer. You can also use the Duplicate Account Summary Report report to report on possible duplicate accounts based on specified criteria. |
Label |
Enables you to change the label for this node. The default value is TScustomerBO. |
TSorderBO
You can use the Registry - System::Business Objects::TSorderBO category to set expiration dates for gift certificates, balance due dates for any order with an outstanding balance, renewal dates for gifts and to define whether or not best available searches can leave behind single seats.
The following table describes the fields available for configuring this category.
Field |
Description |
Disable ability to leave orphaned single seats |
Determines whether best available sales can allow single seats to be left behind. For more information, refer to Configuring the Single Seat Strategy. |
balance due offset |
Determines the default balance due date on any order with an outstanding balance. Users can overwrite this value. The date is calculated from the earliest event on the order. For more information, refer to Setting the Balance Due Offset. Click |
Delivery Method Strategy |
Determines how delivery methods are made available in an order. Available strategies are: •Union: make all delivery methods available that are applicable to any items within the order. •Intersection: make only the delivery methods that all order items have in common available on the order.
By default, the system uses the Union option.
For more information, refer to Configuring the Delivery Method Strategy. |
gift renewal offset duration |
Determines the default renewal date for renewal donations. Users can overwrite this value. The renewal date is calculated from the Pledge Date, not the order creation date. Click |
giftCert timeout |
Determines when gift certificates and gift cards expire from the purchase date. For more information, refer to Setting the Default Gift Certificate and Gift Card Expiry Date. Click |
Label |
Enables you to change the label for this node. The default value is TSorderBO. |
