Partial offers can be created so that customers have the option of selecting only a portion of the admissions being offered to them (via the Desktop or the customerOffers.asp page online). Only the admissions can be selected, if other items exist on the partial offer (bundles, miscellaneous items and gifts) they will be added to the first order. They cannot be partially accepted. Once the items have been added to an order, the remaining offer will not have access to them. The portions of the offer that have already been purchased will remain visible in the offer, but are not accessible. Once a partial offer has been completely filled, the 'Status' will change from Partially Accepted to Accepted.
To enable a group of users to partially accept offers:
1.Open Application Security from the Desktop.
2.Select the Groups tab.
The Group|Search page appears.
3.Search for and select the group that you are enabling to partially accept offers (WebSales for online and the appropriate sales representative group(s) for the Desktop).
The Group|Basic page appears.
4.Select the Permissions tab.
The Group|Permissions page appears.
5.Select the TSorderBO permission.
Current actions users can perform in regards to this permission appear.
6.From the 'Actions' field, select keepSeats by holding CTRL while clicking them.
7.Click 'Apply'.
A window confirms that the group was updated.
8.Click 'OK'.
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Information When you create the offer ensure that you select Partial from the 'Redemption Type' dropdown on the Customer Services - Offers|Summary page. |
To allow Online users to create a partial offer via Online:
1.Open Registry from the Desktop.
2.Navigate to the Registry::EN::Business Objects::TSorderBO::Offer::Redemption Type node.
3.Select Partial from the 'Default Value' dropdown.
4.Click 'Apply'.
A banner at the top of the screen confirms that the Registry was updated.
5.Click 'OK'.
