To allow Desktop users the ability to see the upsell and add-on article pop-ups:
1.Open Application Security from the Desktop.
2.Select the Group tab.
The Group|Search page appears.
3.Search for and select the group that you want work with.
The Group|Basic page appears.
4.Select the Permissions tab.
The Group|Permissions page appears.
5.Select the TScontentBO property.
The 'Actions' field appears.
6.Hold CTRL and select the loadArticle property.
7.Click 'Apply'.
A window confirms that the group was updated.
8.Click 'OK'.