The Order|History|Payments page enables you to search and view information specific to an order’s payment history.
The following image illustrates the History - Search Payments section of the Order|History|Payments page:
Hint You can filter searches by entering an entire word/number or you can use wildcard characters to perform a search using portions of the word/number. |
The History - Search Payments section of the Order|History|Payments page contains the following properties:
Field |
Description |
Created On |
Filters the search based on the date between which the payment was created. Click to select a date or to select a duration. |
Transaction Amount |
Filters the search based on the amount of the payment. |
Cardholder Name |
Filters the search based on the credit card holder’s name. |
Account Number |
Filters the search based on the debit or credit card account number. |
Transaction Status |
Filters the search based on the transaction status: •3D Secure Authentication: Authentication performed by 3D Secure •3D Secure Request: Authentication has been requested of 3D Secure •Authorization Voided: Accepted authorization has been voided and no longer valid •Authorized: Authorization is accepted and valid •Chargeback: Payment is charged back •Initial: Initial order message has been created •Purchase: Purchase has been made •Purchase Voided: Purchase originally made has been voided •Refund: Refund has been made on the payment •Refund Voided: A refund of the payment has been voided •Reload: The payment is reloaded •Reload Voided: The reload action on the payment is voided •Sale: Sale is made •Sale Voided: Sale is voided •Scheduled: Payment is scheduled |
Memo |
Filters the search based on the memo added to the payment. |
Expiration Date |
Filters the search based on the expiration date of the credit card. |
Authorization Code |
Filters the search based on the authorization code assigned to a payment made to an external payment gateway. |
Screen Message |
Filters the search based on the message returned from the external payment gateway. |
Update Date |
Filters the search based on the date range between which a change was made to the order’s payment. Click to select a date or to select a duration. |
Update User Name |
Filters the search based on tThe user associated with the delete, insert or update record in the order’s payment history. |
Update Role |
Filters the search based on the user’s role associated with the delete, insert or update record in the order’s payment history. |
Payment Record State |
Enables you to search for a specific type of record in the order’s history: •Delete: A payment record is removed •Insert: A payment record is added •Update: A payment record is updated |
Page Size |
Enables you to specify the number of records to display per page returned in the results. |
The following image illustrates the History - Payments section of the Order|History|Payments page:
The History - Payments section of the Order|History|Payments page contains the following properties:
Field |
Description |
Update User Name |
The user associated with the delete, insert, or update record in the order’s payment history. |
Update Role |
The user’s role associated with the delete, insert, or update record in the order’s payment history. |
Created On |
The date and time that the delete, insert, or update record in the order’s payment history occurred. |
Payment Record State |
Indicates whether the action was a: •Delete: A payment record is removed •Insert: A payment record is added •Update: A payment record is updated |
Payment Transaction Type |
The initial type of transaction: •Payment: Payment made for order •Refund: This will only appear if the payment transaction type is a refund. A void or cancellation to a payment does not create a refund transaction type. Use the Transaction Status column to view this type of information. |
Payment Method Name |
The method of payment (credit card, cash). |
Transaction Amount |
The amount paid or refunded. |
Transaction Status |
The status of the payment: •3D Secure Authentication: Authentication performed by 3D Secure •3D Secure Request: Authentication has been requested of 3D Secure •Authorization Voided: Accepted authorization has been voided and no longer valid •Authorized: Authorization is accepted and valid •Chargeback: Payment is charged back •Initial: Initial order message has been created •Purchase: Purchase has been made •Purchase Voided: Purchase originally made has been voided •Refund: Refund has been made on the payment •Refund Voided: A refund of the payment has been voided •Reload: The payment is reloaded •Reload Voided: The reload action on the payment is voided •Sale: Sale is made •Sale Voided: Sale is voided •Scheduled: Payment is scheduled |
Reference Number |
For payments made through an external gateway, a reference number generated for the payment. Each time there is a transaction to the external gateway, the reference number increments. |
Screen Message |
The message returned from the external gateway. |
Scheduled Date |
For payments that are to settle at a future date, the date on which the payment is to occur. |
Account Number |
For payments made to an external gateway, the account number. |
Expiration Date |
For credit card payments, the expiration date of the credit card. |
Authorization Code |
The reference code generated by the payment gateway to authorizing the transaction. |
Debit Account Type |
For debit card payments, the bank account type. |
Cardholder Name |
For payments made to an external gateway, the cardholder’s name. |
Gift Cert/Card Number |
For payments made with a gift certificate/card, the gift certificate/card number. |
Memo |
Additional information added to the payment, if any. |
If a payment is declined, the details are displayed in the Declined Payments section.
The following image illustrates the Declined Payments section of the Order|History|Payments page:
The Declined Payments section of the Order|History|Payments page contains the following properties:
Field |
Description |
Date |
The date of the transaction |
Amount |
The dollar amount of the transaction |
Cardholder |
The owner of the credit card used for the transaction |
Card Number |
The credit card number |
Expires |
The expiry date of the credit card |
Message |
The message returned from the authorizer |