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History - Search Payments

History - Payments Section

Declined Payments Section

 


 

The Order|History|Payments page enables you to search and view information specific to an order’s payment history.

History - Search Payments

The following image illustrates the History - Search Payments section of the Order|History|Payments page:

CS-Order-History-Payments_search-7.27

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Hint

You can filter searches by entering an entire word/number or you can use wildcard characters to perform a search using portions of the word/number.

The History - Search Payments section of the Order|History|Payments page contains the following properties:

Field

Description

Created On

Filters the search based on the date between which the payment was created.

Click calendarIcon-7.X to select a date or durationIcon-7.X to select a duration.

Transaction Amount

Filters the search based on the amount of the payment.

Cardholder Name

Filters the search based on the credit card holder’s name.

Account Number

Filters the search based on the debit or credit card account number.

Transaction Status

Filters the search based on the transaction status:

3D Secure Authentication: Authentication performed by 3D Secure

3D Secure Request: Authentication has been requested of 3D Secure

Authorization Voided: Accepted authorization has been voided and no longer valid

Authorized: Authorization is accepted and valid

Chargeback: Payment is charged back

Initial: Initial order message has been created

Purchase: Purchase has been made

Purchase Voided: Purchase originally made has been voided

Refund: Refund has been made on the payment

Refund Voided: A refund of the payment has been voided

Reload: The payment is reloaded

Reload Voided: The reload action on the payment is voided

Sale: Sale is made

Sale Voided: Sale is voided

Scheduled: Payment is scheduled

Memo

Filters the search based on the memo added to the payment.

Expiration Date

Filters the search based on the expiration date of the credit card.

Authorization Code

Filters the search based on the authorization code assigned to a payment made to an external payment gateway.

Screen Message

Filters the search based on the message returned from the external payment gateway.

Update Date

Filters the search based on the date range between which a change was made to the order’s payment.

Click calendarIcon-7.X to select a date or durationIcon-7.X to select a duration.

Update User Name

Filters the search based on tThe user associated with the delete, insert or update record in the order’s payment history.

Update Role

Filters the search based on the user’s role associated with the delete, insert or update record in the order’s payment history.

Payment Record State

Enables you to search for a specific type of record in the order’s history:

Delete: A payment record is removed

Insert: A payment record is added

Update: A payment record is updated

Page Size

Enables you to specify the number of records to display per page returned in the results.

History - Payments Section

The following image illustrates the History - Payments section of the Order|History|Payments page:

 

CS-Order-History-Payments_results-7-8.jpg

The History - Payments section of the Order|History|Payments page contains the following properties:

Field

Description

Update User Name

The user associated with the delete, insert, or update record in the order’s payment history.

Update Role

The user’s role associated with the delete, insert, or update record in the order’s payment history.

Created On

The date and time that the delete, insert, or update record in the order’s payment history occurred.

Payment Record State

Indicates whether the action was a:

Delete: A payment record is removed

Insert: A payment record is added

Update: A payment record is updated

Payment Transaction Type

The initial type of transaction:

Payment: Payment made for order

Refund: This will only appear if the payment transaction type is a refund. A void or cancellation to a payment does not create a refund transaction type. Use the Transaction Status column to view this type of information.

Payment Method Name

The method of payment (credit card, cash).

Transaction Amount

The amount paid or refunded.

Transaction Status

The status of the payment:

3D Secure Authentication: Authentication performed by 3D Secure

3D Secure Request: Authentication has been requested of 3D Secure

Authorization Voided: Accepted authorization has been voided and no longer valid

Authorized: Authorization is accepted and valid

Chargeback: Payment is charged back

Initial: Initial order message has been created

Purchase: Purchase has been made

Purchase Voided: Purchase originally made has been voided

Refund: Refund has been made on the payment

Refund Voided: A refund of the payment has been voided

Reload: The payment is reloaded

Reload Voided: The reload action on the payment is voided

Sale: Sale is made

Sale Voided: Sale is voided

Scheduled: Payment is scheduled

Reference Number

For payments made through an external gateway, a reference number generated for the payment. Each time there is a transaction to the external gateway, the reference number increments.

Screen Message

The message returned from the external gateway.

Scheduled Date

For payments that are to settle at a future date, the date on which the payment is to occur.

Account Number

For payments made to an external gateway, the account number.

Expiration Date

For credit card payments, the expiration date of the credit card.

Authorization Code

The reference code generated by the payment gateway to authorizing the transaction.

Debit Account Type

For debit card payments, the bank account type.

Cardholder Name

For payments made to an external gateway, the cardholder’s name.

Gift Cert/Card Number

For payments made with a gift certificate/card, the gift certificate/card number.

Memo

Additional information added to the payment, if any.

 

Declined Payments Section

If a payment is declined, the details are displayed in the Declined Payments section.

The following image illustrates the Declined Payments section of the Order|History|Payments page:

 

CS-Order-History-Payments_declined-7.27

 

The Declined Payments section of the Order|History|Payments page contains the following properties:

Field

Description

Date

The date of the transaction

Amount

The dollar amount of the transaction

Cardholder

The owner of the credit card used for the transaction

Card Number

The credit card number

Expires

The expiry date of the credit card

Message

The message returned from the authorizer