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Once you have created a device and elements for that device, you can copy an existing device to create a new one. All of the device’s elements are copied with the device.

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Information

It is recommended that you make a separate device for each different type (DPI and FGL version) of FGL (rebranded Lemur) printer that is attached to your system.

To copy a device and its elements:

1.Open General Configuration from the Desktop.

2.Select the Tickets tab.
The Tickets|Search page.

3.Search for and select the template with the device that you want to copy.
The Tickets|Basic page appears. The devices are displayed in the Devices section. The current device is highlighted for editing.

4.Select the device that you want to copy.

5.Click 'Copy Device'.
A new device is added.

6.Modify the applicable fields.
Two devices cannot have the same settings.

7.Click 'Apply'.
A window confirms that the ticket template was updated.

8.Click 'OK'.